BMW of Eugene

Scheduled service I appreciate the professionalism and how courteous Ashley Wood is in the service department. That’s one of the reasons why I return to BMW of Eugene I appreciate the professionalism and how courteous Ashley Wood is in the service department. That’s one of the reasons why I return to BMW of Eugene. More

Easy buying experience Great buying experience. Friendly sales associate and manager. No hard sales tactics. Gave me time to make my decision. Will be back to purchase my ne Great buying experience. Friendly sales associate and manager. No hard sales tactics. Gave me time to make my decision. Will be back to purchase my next car. More

Some pros some cons We bought a used vehicle from BMW of Eugene. We liked our salesperson, he was kind and tried to understand our specific needs. A few things didn’t g We bought a used vehicle from BMW of Eugene. We liked our salesperson, he was kind and tried to understand our specific needs. A few things didn’t go as planned but he personally saw to it that they were set right. We would recommend Christian to others. We were disappointed with the finance manager who was very disorganized - going through the papers over and over and running many extra pages that went straight into the recycle. He asked a lot of questions but didn’t really listen to our answers and kept pushing the maintenance program, even after we said we definitely didn't want it. Finally, the finance manager realized that hadn’t printed the final contract and had to come to our house in the evening so we could sign it. This paperwork process really needs to be streamlined - it was much smoother at another local dealership we have worked with. More

Excellent service from Ashley. Our car went in for service and I was offered a loaner car, I was not expecting that. Very friendly and polite. Thank you, Jason from Ashley. Our car went in for service and I was offered a loaner car, I was not expecting that. Very friendly and polite. Thank you, Jason More

Service for my BMW The customer service is outstanding at BMW of Eugene. Everyone is very welcoming and friendly. They gave me a loaner vehicle while my car was being fi The customer service is outstanding at BMW of Eugene. Everyone is very welcoming and friendly. They gave me a loaner vehicle while my car was being fixed on a recall. I'll definitely buy from this dealership in the future. More

Smooth I was in for a scheduled X5 service. The entire process was very efficient , well informed and timely. I've been in this dealership many times and d I was in for a scheduled X5 service. The entire process was very efficient , well informed and timely. I've been in this dealership many times and do not have anything to complain about. Thanks! More

Great service, even better than under prior dealer ownership Had 10k mile CBS preformed and minor warranty repair. Overall 9.5 out of 10 due to dirty windows even after they washed my car. Had 10k mile CBS preformed and minor warranty repair. Overall 9.5 out of 10 due to dirty windows even after they washed my car. More

Did their job with no hassles Always friendly, knowledgeable and helpful. Have always offered a loaner car. Their service writers are such a wealth of information and have a grea Always friendly, knowledgeable and helpful. Have always offered a loaner car. Their service writers are such a wealth of information and have a great sense of humor which makes the visit that much more enjoyable. More