BMW of Fairfax

Really happy with Erick - the sales part for the used car went really smoothly. However, SUPER long wait for the car to be ready and the paperwork to be completed (couple hours after the deal was finalized). went really smoothly. However, SUPER long wait for the car to be ready and the paperwork to be completed (couple hours after the deal was finalized). Overall a good experience, but for a straightforward cash purchase would have preferred either 1) a much faster checkout or maybe 2) a better estimate of how long it would be - we could have stepped out for other errands/a bite to eat or something. More

Very satisfied I would recommend this dealer. My sales person was very knowledgeable and took his time to show me all the option on the vehicle, very satisfied with the purchase My sales person was very knowledgeable and took his time to show me all the option on the vehicle, very satisfied with the purchase More

I came to order the car online because the X3 I saw a week ago was sold and I like the car so Nick Delany helped me to get the exact same car online. The process was easy and straightforward and the x3 w week ago was sold and I like the car so Nick Delany helped me to get the exact same car online. The process was easy and straightforward and the x3 was assembled in the plant and shipped. Nick Delany is resourceful, knowledgeable, friendly. Thanks. More

What a positive experience! They were not pushy and Erick went above and beyond to make sure the car was just right - from buffing out a scratch to swapping the front grill. The They were not pushy and Erick went above and beyond to make sure the car was just right - from buffing out a scratch to swapping the front grill. They even topped off my gas tank when I came back to pick up the car tags. More

The trade of my car with a new one went so quick. It took about 3 hrs to complete the deal. It took about 3 hrs to complete the deal. More

I am a second time buyer, and extremely happy with the relationship the dealership has made with me, relationship the dealership has made with me, More

This dealership was a pleasure to do business with. From the first phone call to the final delivery of the car everything was great. My salesman Erick, Pete and Rick the managers were a pleasure to de From the first phone call to the final delivery of the car everything was great. My salesman Erick, Pete and Rick the managers were a pleasure to deal with. No haggling and their pricing was very transparent. They gave me a fair offer for my trade-in and made the whole process very enjoyable. Can't recommend them enough. Best car buying experience I've had over the years More

Nick was a good sales person. However, there was a lack of communication with the Finance Department on questions about warranties before my car was delivered. I felt like every However, there was a lack of communication with the Finance Department on questions about warranties before my car was delivered. I felt like every time I asked a question the response was someone was too busy to answer. I waited about 3 weeks for my car to arrive. The day before delivery there were a lot of last minute requests for items that should have been addressed during the waiting period. Car was not spotless upon delivery. I did not receive a warm reception at the dealership. Recommend if you are in NOVA and really want a BMW. The service and selection is much better than the Arlington location. However, the experience did not meet my luxury car buying experience. More

Our buying experience with Fairfax BMW was great. The process was straight forward with no surprises. Staff were very professional and friendly. The product sells itself and makes for a stress-fre The process was straight forward with no surprises. Staff were very professional and friendly. The product sells itself and makes for a stress-free experience. We're new to the BMW product line so were hopeful and excited to see how this goes!! More

Provided excellent explanation and service. Also honored trade quota value. Will recommend to other people. Also honored trade quota value. Will recommend to other people. More