
BMW of Fairfax
Fairfax, VA
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We had a very positive experience with BMW of Fairfax. The salesperson was amazing. Our decision to purchase was not immediate so the process was somewhat drawn out. I had a million questions about the ca The salesperson was amazing. Our decision to purchase was not immediate so the process was somewhat drawn out. I had a million questions about the car, and he would answer each one with timely, thorough, and helpful information. There was never any pressure. They let the car sell itself and simply facilitated the process. More
Sales representatives (PJ and Jude) helped us figure out what vehicle we ended up purchasing, Quite pleased with the process and purchase. Only would like to see a list of areas covered in the warranty, ra what vehicle we ended up purchasing, Quite pleased with the process and purchase. Only would like to see a list of areas covered in the warranty, rather than a list of things NOT covered. More
Excellent customer service; Jordan my agent and Zen in the finance department walked me through all the information and answered all the questions I had. They also provided recommendations that turned out the finance department walked me through all the information and answered all the questions I had. They also provided recommendations that turned out to be great services to add on to my 3 series purchase for future benefits. Thanks Jordan Warnecke and Zen! More
Overall, I was very satisfied with the services during the sale of the car. The representative was very pleasant, helpful and professional. Right from the beginning, when he was the only one to respond to the sale of the car. The representative was very pleasant, helpful and professional. Right from the beginning, when he was the only one to respond to my request for a new car among about 10 dealers in the wider DC area (and after NYC). But also during the entire time of preparing the store and after the delivery of the new vehicle. All in all, I can definitely recommend it! More
This review is for Erick Bautista at BMW of Fairfax. Erick was super personable, easy going, and communicative. He made the car buying process feel no pressure and actually a pleasurable experience! Erick was super personable, easy going, and communicative. He made the car buying process feel no pressure and actually a pleasurable experience! Thanks Erick! I highly recommend going to him of you are heading to BMW of Fairfax. More
Salesperson was extremely knowledgeable and helpful, easily the best among all the various other-brand dealerships I visited in the carefully researched purchasing process. New build arrived exactly as easily the best among all the various other-brand dealerships I visited in the carefully researched purchasing process. New build arrived exactly as estimated. More
Everything was fabulous. The personnel and FFX BMW Team are awesome. Only complaint is that I had to go with BMW Financing which is a corporate mandate and out of FFX BMW dec The personnel and FFX BMW Team are awesome. Only complaint is that I had to go with BMW Financing which is a corporate mandate and out of FFX BMW decisions. I have yet to service the vehicle but will state that buying the car from FFX BMW is one of the best experiences I have had in life (its up there). Jude, Faris and Ven really took the time to answer my questions. I will refer them and hope to do more business with them. More