
BMW of Fairfax
Fairfax, VA
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Sales representatives (PJ and Jude) helped us figure out what vehicle we ended up purchasing, Quite pleased with the process and purchase. Only would like to see a list of areas covered in the warranty, ra what vehicle we ended up purchasing, Quite pleased with the process and purchase. Only would like to see a list of areas covered in the warranty, rather than a list of things NOT covered. More
Overall, I was very satisfied with the services during the sale of the car. The representative was very pleasant, helpful and professional. Right from the beginning, when he was the only one to respond to the sale of the car. The representative was very pleasant, helpful and professional. Right from the beginning, when he was the only one to respond to my request for a new car among about 10 dealers in the wider DC area (and after NYC). But also during the entire time of preparing the store and after the delivery of the new vehicle. All in all, I can definitely recommend it! More
This review is for Erick Bautista at BMW of Fairfax. Erick was super personable, easy going, and communicative. He made the car buying process feel no pressure and actually a pleasurable experience! Erick was super personable, easy going, and communicative. He made the car buying process feel no pressure and actually a pleasurable experience! Thanks Erick! I highly recommend going to him of you are heading to BMW of Fairfax. More
Salesperson was extremely knowledgeable and helpful, easily the best among all the various other-brand dealerships I visited in the carefully researched purchasing process. New build arrived exactly as easily the best among all the various other-brand dealerships I visited in the carefully researched purchasing process. New build arrived exactly as estimated. More
Everything was fabulous. The personnel and FFX BMW Team are awesome. Only complaint is that I had to go with BMW Financing which is a corporate mandate and out of FFX BMW dec The personnel and FFX BMW Team are awesome. Only complaint is that I had to go with BMW Financing which is a corporate mandate and out of FFX BMW decisions. I have yet to service the vehicle but will state that buying the car from FFX BMW is one of the best experiences I have had in life (its up there). Jude, Faris and Ven really took the time to answer my questions. I will refer them and hope to do more business with them. More
Excellent customer service very thorough professional courteous and knowledgeable salesman and his colleagues. I will definitely recommend BMW Fairfax. And I was really not easy customer :) courteous and knowledgeable salesman and his colleagues. I will definitely recommend BMW Fairfax. And I was really not easy customer :) More
Professional, courteous and knowledgeable sales staff. Made sure all important information and documentation are appropriate and completed timely. Made sure all important information and documentation are appropriate and completed timely. More