BMW of Fairfax

The quality and level of professionalism at BMW of Fairfax is exceptional, and sets them apart from other dealers in the area. I went through the process of ordering a custom build and I worked with J Fairfax is exceptional, and sets them apart from other dealers in the area. I went through the process of ordering a custom build and I worked with James O’Brien. James was efficient, and knowledgeable throughout the whole process from the production phase to the finished product. James’ expertise and demeanor allowed for a stress-free experience, and I was confident in every step of the process. I highly recommend BMW of Fairfax. More

I LOVE BMW of Fairfax. Recently purchased a used 2014 Volkswagen Tiguan and the service I received was nothing short of wonderful. PJ was very pleasant and went above and b Recently purchased a used 2014 Volkswagen Tiguan and the service I received was nothing short of wonderful. PJ was very pleasant and went above and beyond to ensure that I was able to purchase this Vehicle. The finance manager, Zen was very personable, and is by far the best at what he does! Event though I did not purchase a BMW, I was treated with the best customer service. The care they put into my car was as if I was buying a BMW. I highly recommend BMW of Fairfax and plan to come back in the future. Ms. Spearman More

My experience buying a pre-owned vehicle from BMW of Fairfax was nothing short of amazing. Working with my sales rep, James O'Brien, was a real pleasure. He was extremely professional, courteous, helpf Fairfax was nothing short of amazing. Working with my sales rep, James O'Brien, was a real pleasure. He was extremely professional, courteous, helpful, transparent, and earned my trust 100%. James provided the ultimate in customer service. He discovered two issues with my pre-owned vehicle, which I had not noticed, and immediately took action to have the needed repairs made. It doesn't get any better then that. I would not hesitate to buy another car from James O'Brien and BMW of Fairfax. More

My experience at BMW of Fairfax has always exceeded my expectations. Thomas Cavey and Team (Sales and Service) treat us like family. Thomas is very polite, understanding, and in-tuned with our needs. H expectations. Thomas Cavey and Team (Sales and Service) treat us like family. Thomas is very polite, understanding, and in-tuned with our needs. He makes the buying experience so easy as if he was making the purchase. We choose to ONLY deal with BMW of Fairfax because of the great individuals (Thomas Cavey - New car sales and Danika Edwards - Service) working there. I HIGHLY recommend BMW of Fairfax!! More

Customer focused with no pressure. Professional staff. Sales staff engaged and delivered optimum customer satisfaction. Professional staff. Sales staff engaged and delivered optimum customer satisfaction. More

As someone who prefers car leasing, we've been fans of BMW for many reasons. Leasing our most recent and first electric car from BMW of Fairfax was fantastic!! We had a great experience with the team at B BMW for many reasons. Leasing our most recent and first electric car from BMW of Fairfax was fantastic!! We had a great experience with the team at BMW of Fairfax starting with Paul who spent his time and energy making sure we are happy with our choice and the deal we're getting. Paul went out of his way to make sure we're comfortable from the moment we stepped foot in the dealership! John, Jafaar, and Salman all contributed to a great experience based on their various roles and also went above and beyond the call of duty. There's nothing we appreciate more than great customer service and the team at BMW of Fairfax definitely delivered!! Many thanks 🙏🏽 More

The incredible sales team of BMW of Fairfax made my experience exceptional, efficient and fun! experience exceptional, efficient and fun! More

Before I went to BMW of Fairfax, I visited another BMW dealer in the area and walked out because the salesperson was so unwelcoming and rude. He treated me as if I could not afford a car there for reason dealer in the area and walked out because the salesperson was so unwelcoming and rude. He treated me as if I could not afford a car there for reasons I cannot explain. Paul Blakeman at BMW of Fairfax provided a completely different experience. Within a day we had ordered a car over the phone. I picked it up on Saturday, and Paul could not possibly have been nicer. Salt of the earth! And the business person was really great too. Quick process. More

This dealership was welcoming, approachable, and hands down the best experience I have ever had buying a car. Thank you! down the best experience I have ever had buying a car. Thank you! More

I'm not in the habit of heaping praise on auto dealers, mainly because in m 79 years, I've always walked out of auto sales and service interactions feeling like I got hosed. However, it has been the opposi mainly because in m 79 years, I've always walked out of auto sales and service interactions feeling like I got hosed. However, it has been the opposite with BMW of Fairfax. I've bought, leased or have had cars serviced from/by them for 13+ yrs and they have never disappointed me. Sales negotiations have always been professional grade with no hint of strong arming or pressure. My cars have always received first class maintenance and I've never gone back to complain about shoddy, incomplete or incorrect work. My recent lease with Neils Robeiro (sales consultant) and Ryan Jones (Sales Mgr) were relaxed and pleasant. Yes, there was a lot of back and forth but there should be. I know someone out there will disagree with my assessment but my personal feeling is that if you want a Beemer, start with these guys. I'm confident they won't disappoint. More