
BMW of Fairfax
Fairfax, VA
Filter Reviews by Keyword
By Type
Showing 1,089 reviews
Paul Blakeman at BMW of Fairfax did an outstanding and exceptional job in helping me with getting my new BMW! He provided excellent customer service. Thank you Paul! exceptional job in helping me with getting my new BMW! He provided excellent customer service. Thank you Paul! More
Arben was exceptional! He was very knowledgeable and was patient and helpful. I didn't feel pressured to purchase the vehicle. I love the car so far! Thanks again Arben! He was very knowledgeable and was patient and helpful. I didn't feel pressured to purchase the vehicle. I love the car so far! Thanks again Arben! More
I was very happy with the service Definitely recommend it to my friends very impressed with the whole process.. very knowledgeable of the product.. Very good teamwork Good experience overall it to my friends very impressed with the whole process.. very knowledgeable of the product.. Very good teamwork Good experience overall More
Mike the sales manager is amazing! I cannot say enough about Alex my sales person. He went above and beyond to find the exact car at the exact price I wanted to pay. I will never buy a I cannot say enough about Alex my sales person. He went above and beyond to find the exact car at the exact price I wanted to pay. I will never buy a car anywhere else. More
Since I purchased a non-BMW, service did not matter. No attention to detail as used vehicle purchased was missing items. And management did not care. Be wary. No attention to detail as used vehicle purchased was missing items. And management did not care. Be wary. More
Definitely not a good experience buying our first BMW from this dealership. The salesman was horrible with attention to detail. I noticed errors in the paperwork after we placed the initial order for t from this dealership. The salesman was horrible with attention to detail. I noticed errors in the paperwork after we placed the initial order for the car. I had to call back to ensure the car had everything we wanted on it. After we ordered our car, there was no communication from our salesman at all. I had to call and get updates on the status. When the car finally arrived at the port, our salesman couldn't give me an actual date on when the car would be available at the dealership for pick-up. The entire experience was horrible. I love the car but will not even take it back to this dealership for service based on my overall buying experience. More
Wonderful experience, our sales person went above and beyond. Will continue to work with Jordan in the future and recommend him to everyone looking for a car. beyond. Will continue to work with Jordan in the future and recommend him to everyone looking for a car. More