
BMW of Fairfax
Fairfax, VA
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Wonderful experience, our sales person went above and beyond. Will continue to work with Jordan in the future and recommend him to everyone looking for a car. beyond. Will continue to work with Jordan in the future and recommend him to everyone looking for a car. More
Definitely not a good experience buying our first BMW from this dealership. The salesman was horrible with attention to detail. I noticed errors in the paperwork after we placed the initial order for t from this dealership. The salesman was horrible with attention to detail. I noticed errors in the paperwork after we placed the initial order for the car. I had to call back to ensure the car had everything we wanted on it. After we ordered our car, there was no communication from our salesman at all. I had to call and get updates on the status. When the car finally arrived at the port, our salesman couldn't give me an actual date on when the car would be available at the dealership for pick-up. The entire experience was horrible. I love the car but will not even take it back to this dealership for service based on my overall buying experience. More
Copy My husband and I had such the best ever car buying experience at BMW of Fairfax! Neil Ribeiro helped us find what we were looking for. He was very knowledgeable, respectful and patient. He answered al experience at BMW of Fairfax! Neil Ribeiro helped us find what we were looking for. He was very knowledgeable, respectful and patient. He answered all if our questions and worked very hard to meet our needs and expectations More
The Fairfax BMW dealership is the best in the area in my view. I've shopped in various dealerships, but there was always something missing. The staff at BMW of Fairfax are super friendly and helpful. It's t view. I've shopped in various dealerships, but there was always something missing. The staff at BMW of Fairfax are super friendly and helpful. It's the 3rd car I buy from this dealership and the experience has been exceptional all throughout. More
Fairfax dealership is really good! In the northern Virginia area, it’s the best. Definitely recommend. In particular, Alex was super. He’s so nice, patient, and very friendly! One nega In the northern Virginia area, it’s the best. Definitely recommend. In particular, Alex was super. He’s so nice, patient, and very friendly! One negative is that the finance manager was condescending. Other than that, overall experience is great. Thank you! More