
BMW of Fairfax
Fairfax, VA
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Mr. Jude Madubuko is truly a professional sales person. He made things easy and painless, my daughter is extremely happy with the car and she told me nothing but positive things about Jude . I appreciate t He made things easy and painless, my daughter is extremely happy with the car and she told me nothing but positive things about Jude . I appreciate the fact that he treated her as a customer regardless of how young she is and I appreciate that she was treated with respect . Thank you Jude ! You are the definition of excellent customer service . More
Super Happy Customer! It was an excellent experience, from selecting which model to closing the deal. Everyone at BMW Fairfax is Great! This was my 3rd vehicle from this l It was an excellent experience, from selecting which model to closing the deal. Everyone at BMW Fairfax is Great! This was my 3rd vehicle from this location and will be back. On my initial visit, I met with Alex and Mike who helped me choose which model and color. I primarily worked with Alex who was very knowledgeable and helpful. He is professional and customer service oriented. It was a great experience working with Alex! I really appreciated his follow-up with my emails and calls. On closing day, he went above and beyond to make sure it was a smooth process, and it was. Thank you Alex! More
Was greeted by Mr. Erick who was very polite upon my family and i entering. I told him the vehicle we were interested in and within 5 mins he brought it around the back Erick who was very polite upon my family and i entering. I told him the vehicle we were interested in and within 5 mins he brought it around the back due to the rain for us to look at. After looking took it on a test drive and immediately feeling in love! Once the numbers looked right with the vehicle we were trading in, Mr. Erick handed us over to the Finance Manager Mr. Feroz. I’m long winded and trying to keep it short. Mr. Feroz might be the best financially car dealership manager i’ve ever encountered. His knowledge and advice was very appreciated. In ending i greatly appreciate the warm welcome that my family and i received from Mr. Erick, Mr. Feroz and the BMW ofFairfax. We will surely be back once we are in the market for another BMW. The customer service here is like none other! Thank you! More
Erick and the team at BMW of Fairfax were so helpful throughout the process of purchasing our new X5. I appreciated their flexibility and willingness to give me the best price possible. I highly recomme throughout the process of purchasing our new X5. I appreciated their flexibility and willingness to give me the best price possible. I highly recommend BMW of Fairfax to anyone interested in purchasing a new or pre owned BMW. More
This was my second time actually coming to this dealership to look at cars. Upon our arrival Jude immediately greeted us and answered all our questions about the car that I was interested in purch dealership to look at cars. Upon our arrival Jude immediately greeted us and answered all our questions about the car that I was interested in purchasing. He was very specific, patient, friendly and knowledgeable about the car. Although we arrived near closing time, Jude and the financial manager were very patient with us when we stayed after closing time to purchased the car. More
Erick Bautista and BMW of Fairfax were great! There was no pressure and all my concerns were addressed when we purchased a used vehicle last week. The whole process was fast too. And I would high There was no pressure and all my concerns were addressed when we purchased a used vehicle last week. The whole process was fast too. And I would highly recommend BMW of Fairfax and Erick Bautista as your client advisor. More
I am extremely satisfied with the level of care given at BMW of Fairfax. My salesman was professional, friendly and thorough. The entire team exhibited GREAT customer service from sales, to the finance of BMW of Fairfax. My salesman was professional, friendly and thorough. The entire team exhibited GREAT customer service from sales, to the finance office and the service department! I would definitely recommend them to my friends interested in purchasing a BMW! More
Our experience with BMW of Fairfax has been great. This is our third vehicle from BMW of Fairfax and we will continue to come back! Thank You BMW of Fairfax! This is our third vehicle from BMW of Fairfax and we will continue to come back! Thank You BMW of Fairfax! More
Excellent experience - Client Advisor Petr Mastny did a terrific job, from the initial sales discussion (several of his suggestions made it into the order, resulting in a better car), to order tracking to terrific job, from the initial sales discussion (several of his suggestions made it into the order, resulting in a better car), to order tracking to final delivery. Business Manager Ebrahim Farhanieh made the final paperwork crunch a breeze. The entire process (except for the wait - which they can't control) was the easiest auto purchase I've ever made. More