BMW of Fairfax

BMW of Fairfax is hands down the best dealership around. I went there this past weekend to look at a used Explorer. I was met by Erick Bautista. He provided the best customer service and made the purchase o I went there this past weekend to look at a used Explorer. I was met by Erick Bautista. He provided the best customer service and made the purchase of the Explorer a stress free experience. If you need a car ask for Erick Bautista. Everyone else that I dealt with were friendly and accommodating. Check them out for your next car buying experience! I can guarantee you won’t be disappointed!! More

Alex was incredible to work with. Always reachable and worked hard to procure the car I was looking for. Always reachable and worked hard to procure the car I was looking for. More

Great experience working with Alex Y. He was very professional, knowledgeable and easy to work with. He researched all my questions. Would recommend this dealership to others. Thanks for everything, professional, knowledgeable and easy to work with. He researched all my questions. Would recommend this dealership to others. Thanks for everything, Alex! More

I will give zero if I can. I has an appointment and went there to see the preowned BMW. The car was not even there to be seen. The car is at body shop getting repaired and can not be seen the day I had an there to see the preowned BMW. The car was not even there to be seen. The car is at body shop getting repaired and can not be seen the day I had an appointment. I don't understand why they even set up an appointment first place???? Waste a customer time??? More

Honest, reliable, professional, which is rare in the dealership world, especially in these days’ market dealership world, especially in these days’ market More

Great communication and customer service. Everyone was friendly and there was never any pressure to buy. friendly and there was never any pressure to buy. More

The service is excellent and professional! Eric is awesome along with the finance manager. We recommend BMW OF FAIRFAX! awesome along with the finance manager. We recommend BMW OF FAIRFAX! More

I leased a BMW X4 back in 2019 from this dealership. I returned the car a couple of months early due to used car prices going up. After returning the car in Sept and paying all the amount that I owed incl returned the car a couple of months early due to used car prices going up. After returning the car in Sept and paying all the amount that I owed including property taxes I get another bill with more property taxes from Oct to this coming December even though I do not have the car anymore! Also last year they charged me for a parking ticket that I disputed and probably was going to get dismissed. This dealership literally emptied my bank account. I will never ever return to this place again. More

I have been to many dealers over the past 24 years in the DC area. and BMW of Fairfax has in the last year or so that I have used their service dept been the best I have ever experienced. They do a great job DC area. and BMW of Fairfax has in the last year or so that I have used their service dept been the best I have ever experienced. They do a great job and have a very good service team. The one-star review makes no sense! I have worked with Dena and she has exceeded my expectations many many times. More