
BMW of Fairfax
Fairfax, VA
Filter Reviews by Keyword
By Type
Showing 1,079 reviews
Terrific experience. I want to thank Maryam & Mike for their handling of my son's car purchase. They were professional and everything was handled smoothly. Great experience and the follow-through by Thoma their handling of my son's car purchase. They were professional and everything was handled smoothly. Great experience and the follow-through by Thomas & Jaafar greatly appreciated as well. I highly recommend the dealership. More
Service Advisor is knowledgeable, courteous,professional Service Advisor is knowledgeable, courteous, professional with great social communication skills. The service advisor provided timely and consistent Service Advisor is knowledgeable, courteous, professional with great social communication skills. The service advisor provided timely and consistent status feedback regarding the progress of my vehicle repair. The reason I left a previous dealership service department to visit this dealers service department is because of my service advisor. The cashier helped me with my invoice payment was efficient, knowledgeable and courteous. More
Very poor customer service, I brought my vehicle in for service on Jan 23 0900. The Person at the counter to me to wait by my car. I waited over 15 minutes, I was the only customer in the area, there was s service on Jan 23 0900. The Person at the counter to me to wait by my car. I waited over 15 minutes, I was the only customer in the area, there was some empty cars sitting there. I went back to the guy and asked him where are the Service technicians he said they were all busy. I told him I see to Employees at the desk talking to each other and laughing, so after that one of the employees at the desk came out and said to me, I thought you were helped already, this was totally unacceptable More
All the cars I did test drive were very nice and good price. Erick, salesperson, was very nice and very helpful. Every transaction was very smooth and transparent. I definitely recommend this dealership. price. Erick, salesperson, was very nice and very helpful. Every transaction was very smooth and transparent. I definitely recommend this dealership. More
I would definitely purchase another vehicle again from this dealership. My experience at this dealership was pleasant from test drive to signing the contract. The sales team made the process easy and wen this dealership. My experience at this dealership was pleasant from test drive to signing the contract. The sales team made the process easy and went above and beyond to ensure that i was satisfied and my needs were met. More
Dennis our sales expert was fabulous and knowledgeable about all the details of our model. The process went smoothly and efficiently. The dealership did everything to make buying a car an excellent experi about all the details of our model. The process went smoothly and efficiently. The dealership did everything to make buying a car an excellent experience. WGS More
It was a great experience, Alex Lakovlev was very helpful. He is knowledgeable in his line of work . I definitely recommend him for those who are interested. helpful. He is knowledgeable in his line of work . I definitely recommend him for those who are interested. More
Excellent service with happy ending, they worked with me to ensure I left the dealership super happy and with great service. I will use them again. to ensure I left the dealership super happy and with great service. I will use them again. More