BMW of Fairfax

Alex Zelkin is the best. Very professional, knowledgeable and friendly. The whole car buying process was a joy. You won’t be disappointed with Alex or BMW of Fairfax. knowledgeable and friendly. The whole car buying process was a joy. You won’t be disappointed with Alex or BMW of Fairfax. More

Alex was honest and up-front with me. It took us 40 days to come to an agreed price. During that time, he always kept an open line of communication with me. He never blew me off and always replied to my t to come to an agreed price. During that time, he always kept an open line of communication with me. He never blew me off and always replied to my texts. I deeply appreciated that. More

My Service Advisor was professional and provided timely, attentive, and customer interaction. She made sure that I understood the required services and the time it would take to complete them. Customer serv attentive, and customer interaction. She made sure that I understood the required services and the time it would take to complete them. Customer service doesn’t need to be large gestures, I appreciated my Service Advisor keeping me informed. More

I had the pleasure of working with Alex Yakovlev in purchasing my 2021 BMW. He really went above and beyond all expectations. His courteous demeanor and attitude made this experience at BMW of Fairfax purchasing my 2021 BMW. He really went above and beyond all expectations. His courteous demeanor and attitude made this experience at BMW of Fairfax worthy of acknowledgment!! He worked tirelessly helping me close the deal. The entire team here has been incredible! I highly recommend this dealership, you can trust them to ensure you walk away happy! He went the extra mile to train me on the 21 century technology. I had a very pleasant experience.Thank you Alex for your stella award winning customer service. More

With BMW of Fairfax's large inventory, I was able to find the X3 in the color and with all the options I wanted. James is a pleasure to work with and handled the sale quickly and professionally. the X3 in the color and with all the options I wanted. James is a pleasure to work with and handled the sale quickly and professionally. More

Generally speaking, a very professional and pleasant experience. The purchase process of my vehicle has been easy, and I had a very good value for my trade in. experience. The purchase process of my vehicle has been easy, and I had a very good value for my trade in. More

Not a good experience with the service manager (Elena) over there. Rude, indifferent to customers. Waited 3 hours just to get a rental car! Bad over there. Rude, indifferent to customers. Waited 3 hours just to get a rental car! Bad More

Sales representative is friendly. Shows us and explain the newer tech on the car. I like it very much. The environment in the dealer is very clean and bright! the newer tech on the car. I like it very much. The environment in the dealer is very clean and bright! More

I do really appreciate everything Derrick did to accommodate me! I had missed the safety inspection, good thing Derrick caught it or I would get a ticket accommodate me! I had missed the safety inspection, good thing Derrick caught it or I would get a ticket More

They made buying and financing my new car super easy! Mike Navidi and Farris were the best. Thank you and I love my new x3! Mike Navidi and Farris were the best. Thank you and I love my new x3! More