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BMW of Fairfax
Fairfax, VA
1,079 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 30, 2020
Overall, I had a fantastic buying experience. I was Overall, I had a fantastic buying experience. I was originally going to purchase a 2020 330xi from a different car dealership. However, while pric Overall, I had a fantastic buying experience. I was originally going to purchase a 2020 330xi from a different car dealership. However, while price comparing the competing offer, I was contacted by the sales team. Tianna Dawson did the initial outreach and was very responsive pricing three different vehicles. Following my detailed request for more information, Maryam Malikyar was extraordinary. She was transparent and very detailed in the negotiation process and is the reason for my purchase from BMW of Fairfax. After finalizing the deal on paper, I arrived at the dealership for a test drive and was immediately greeted and offered refreshments. I worked with Brian Markulin in finalizing the trade-in and financing of the new vehicle. Brian assisted me on the test drive and set-up of the car; even taking a break from his dinner to transfer my license plates. Honestly, this was the most transparent and honest car buying experience I have participated in and am highly impressed with the BMW of Fairfax team. More
by Hoefly212
Employees Worked With
Tianna Dawson, Maryam Malikyar, Brian Markulin
September 30, 2020
Excellent Customer Service! I worked with them during the week through text and phone- everything was prepared and ready for my arrival on Saturday Morning- Driton, Maryam and Jaafar were all wonderful to de week through text and phone- everything was prepared and ready for my arrival on Saturday Morning- Driton, Maryam and Jaafar were all wonderful to deal with- I am very pleased! More
by kacombs0383
Employees Worked With
Maryam, Driton, Jaafar
September 15, 2020
Would have given a 5 star rating but can't. Had an oil change done in which I was told all fluid level were inspected and topped off and literally the very next day my coolant warning light came on. We ad change done in which I was told all fluid level were inspected and topped off and literally the very next day my coolant warning light came on. We added it ourselves. Minor but concerning because it makes me wonder if everything they say is checked or inspected actually is. More
by kellieduncan710
Employees Worked With
Unsure, employee
September 10, 2020
My 1998 BMW Z3 Roadster is 23 years old. The service adviser and technician are #1!! My Z3 ride is awesome!! Customer care is equally awesome!! adviser and technician are #1!! My Z3 ride is awesome!! Customer care is equally awesome!! More
by Ken K.
Employees Worked With
Frankie, Robert
September 08, 2020
Alex was a great salesperson they offered me a fair price on my trade in and I was very happy with the price and outcome! I will be using BMW of Fairfax for all my Bmw needs! on my trade in and I was very happy with the price and outcome! I will be using BMW of Fairfax for all my Bmw needs! More
by 540iFairfax
Employees Worked With
Alex and Ferris
September 07, 2020
On time service with little effort on my part. Took car On time service with little effort on my part. Took car in, told them what was wrong, and even got a loaner car for the night as they had to order On time service with little effort on my part. Took car in, told them what was wrong, and even got a loaner car for the night as they had to order a part. More
by johnwalls
Employees Worked With
David McNeil
August 31, 2020
Went to inquire about extending my warranty on my 2014 BMW M235i. I saw this M4 and wanted to test drive it, I called Mike Havidi who sold me the M235i, he was on his way to work. I test drove the car a BMW M235i. I saw this M4 and wanted to test drive it, I called Mike Havidi who sold me the M235i, he was on his way to work. I test drove the car and loved it. Mike is a excellent person and salesman. I purchased the 2018 M4 that morning. More
by BJ
Employees Worked With
Mike Havidi
