
BMW of Fairfax
Fairfax, VA
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I brought my BMW M3 for open airbag recall with appointment. The service advisor was helpful and friendly. It took about 1 hour to complete the recall which is amazing. appointment. The service advisor was helpful and friendly. It took about 1 hour to complete the recall which is amazing. More
Excellent Customer Service Very efficient, outstanding salesman, listened to what customer wanted, top quality product, user friendly web site, rapid production of car built to Very efficient, outstanding salesman, listened to what customer wanted, top quality product, user friendly web site, rapid production of car built to my specs so I did nit have to buy options I did not want which is very common on most US cars More
easy and convenient for someone with a busy schedule Client Adviser Jordan Warnecke made the transaction easy and will bend over backwards to make sure you can fit into your ideal car. Thank you for eve Client Adviser Jordan Warnecke made the transaction easy and will bend over backwards to make sure you can fit into your ideal car. Thank you for everything! More
Dennis is very patient and knowledgeable . He helped to work out a great deal on a 2020 x7 m50. Ebrahim at finance is very efficient and transparent on all the paper work. So happy with the whole experienc work out a great deal on a 2020 x7 m50. Ebrahim at finance is very efficient and transparent on all the paper work. So happy with the whole experience with the dealerships. Definitely five star! More
Mark provide great customer support during our service Recently completed a routine service appointment at BMW of Fairfax. Mark provide great support and was extremely knowledgeable about the work that wa Recently completed a routine service appointment at BMW of Fairfax. Mark provide great support and was extremely knowledgeable about the work that was going to be completed on the vehicle. More
We were satisfied with the service that Karim gave to my mom and I. The price was was reasonable, he was friendly and professional in all aspects. He ensured i was happy before i pulled off in a new chapter mom and I. The price was was reasonable, he was friendly and professional in all aspects. He ensured i was happy before i pulled off in a new chapter of my life More
Major Repair The transmission on my 2014 W 528ix died. Robert, one of the senior mechanics at BMW of Fairfax did an excellent job on the repairs. He kept me info The transmission on my 2014 W 528ix died. Robert, one of the senior mechanics at BMW of Fairfax did an excellent job on the repairs. He kept me informed during the repair process. More
Good Efficient Visit Got an appointment exactly when I wanted it. The work was not a typical service by miles because of our unusually low pattern of mileage use. Warran Got an appointment exactly when I wanted it. The work was not a typical service by miles because of our unusually low pattern of mileage use. Warranty covered new battery, key fob batteries, lube and oil change. Had to pay only for VA safety inspection and fuel system treatment and service. The work was done quickly--I didn't even get to finish the reading I had brought with me. The drove perfectly on the way home. More
Great service when purchasing car. Sales person really new his product. Looking forward to replacing my wife’s car in the future. Thank you all. new his product. Looking forward to replacing my wife’s car in the future. Thank you all. More
The recall service for my car was performed with the great communication for the expected timeline and on time delivery. The loaner car also helped a lot during the service period great communication for the expected timeline and on time delivery. The loaner car also helped a lot during the service period More