BMW of Fairfax

I have had the best customer service experience with BMW of Fairfax. Mr. Petr Mastny was extremely helpful with my vehicle selection and purchasing process. of Fairfax. Mr. Petr Mastny was extremely helpful with my vehicle selection and purchasing process. More

Great service and team members. Very agreeable to work with. Repeat customer who is never disappointed. Very agreeable to work with. Repeat customer who is never disappointed. More

I was wowed beyond my very formidable expectations. The buying experience was easy professional and no pressure The buying experience was easy professional and no pressure More

James duerbeck is the best that I have dealt with. This is my second times that he helped for choosing my X7. This is my second times that he helped for choosing my X7. More

My salesman was very helpful and knowledgeable with the vehicle I purchased. The New cars Sales Manager offered a fair price. vehicle I purchased. The New cars Sales Manager offered a fair price. More

Neils was amazing from the moment I walked into the dealership. He took his time to inform me about the cars and asked me about my interest. He even suggested that I could get into an X5. Although, I w dealership. He took his time to inform me about the cars and asked me about my interest. He even suggested that I could get into an X5. Although, I was looking for something smaller. I loved the fact that he suggested that. Other dealerships were not that open and assumed I wanted less . He answered all my questions and I did not feel pressured to buy, but left with enough information to make an informed decision. Jason was kind enough to take me on a test drive of the car I was interested in while Neils was with another client. I had a wonderful experience with Niels. More

Excellent guide and assistance. Totally satisfied. Petr was really helpful and knowledgeable. I am happy with the experience. Totally satisfied. Petr was really helpful and knowledgeable. I am happy with the experience. More

We were greeted immediately upon arrival, which has not always been the case at other dealers in the area. Everyone we worked with was extremely friendly and knowledgeable. Michael Parrish was our sales always been the case at other dealers in the area. Everyone we worked with was extremely friendly and knowledgeable. Michael Parrish was our sales representative, who listened to what I was looking for and was able to find the car to match the specs. He was thorough with the capabilities of the car, and answered all of our questions. We bought a hybrid X5, and he brought us over to the service department himself to help purchase a part we needed for charging. He continues to follow up to make sure everything with the new car is going well. We love the new car. When my lease is up, I will definitely look to work with Michael and BMW of Fairfax again. More

Very efficient. Thomas and Kamaran were very helpful and couldn’t have asked for a better experience that he provided! Thomas and Kamaran were very helpful and couldn’t have asked for a better experience that he provided! More