
BMW of Fairfax
Fairfax, VA
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Best Service ever! Excellent Service! I was very satisfied with the service I received. Everything was done well and my BMW 328i coupe was washed and delivered on time!! Excellent Service! I was very satisfied with the service I received. Everything was done well and my BMW 328i coupe was washed and delivered on time!! Thank you! More
Great customer service As always, Frankie Johnson takes great care of my wife's car! I have taken all my BMW's to Frankie over the years and can highly recommend her as a se As always, Frankie Johnson takes great care of my wife's car! I have taken all my BMW's to Frankie over the years and can highly recommend her as a service advisor. More
Tyler was very helpful in scheduling and explaining the required maintenance. He made the service process more transparent and easy to understand. He provided me with updates as I waited for the service to required maintenance. He made the service process more transparent and easy to understand. He provided me with updates as I waited for the service to be completed. More
Great service and friendly staff. Thomas is particular was supper helpful and kept me informed with every step. I appreciate all the help and great service. was supper helpful and kept me informed with every step. I appreciate all the help and great service. More
Certified Pre-Owned BMW at Fairfax Great experience! Erick was a fantastic client advisor who provided excellent recommendations for my vehicle while being able to creatively structure Great experience! Erick was a fantastic client advisor who provided excellent recommendations for my vehicle while being able to creatively structure a great deal. He and the team were able to understand my vehicle needs, lifestyle, and driving requirements and structure a package with right cost, maintenance/warranty, package, financing, and customer service that I could not have achieved anywhere else. I would highly recommend working with this team, being open and direct about what you need, and they will do anything possible to help you. More
My experience at BMW was top notch! Both my sales rep (Thomas) and the manager (John) were fantastic to work with! They never stopped until I was 100% satisfied. I’d recommend working with this dealers (Thomas) and the manager (John) were fantastic to work with! They never stopped until I was 100% satisfied. I’d recommend working with this dealership because they have character and made this a fantastic experience from start to finish! More
Flew 500 miles to pickup my loaded X1. Best price anywhere on the Eastern Seaboard. Great people, great service. Couldn’t have been happier. What a pleasure doing business with BMW. anywhere on the Eastern Seaboard. Great people, great service. Couldn’t have been happier. What a pleasure doing business with BMW. More
Allen always responded to my questions and txt messages. He explained everything that was wrong with the car. He was kind, helped me out getting a ride to get the car. I recommend bmw service and Allen my s He explained everything that was wrong with the car. He was kind, helped me out getting a ride to get the car. I recommend bmw service and Allen my service guy. More
Good customer service Walied services adviser help me for this service. He is friendly and knowledgeable, taken care of my vehicles. he was helping others and time to tim Walied services adviser help me for this service. He is friendly and knowledgeable, taken care of my vehicles. he was helping others and time to time gave me the updates . More
Seamless and easy transaction I really enjoyed working with Alex. He is professional, smart and very quickly understood my needs and made the experience so easy. He answered all I really enjoyed working with Alex. He is professional, smart and very quickly understood my needs and made the experience so easy. He answered all of my questions intelligently and was very efficient, which made my experience very pleasant. More