
BMW of Fairfax
Fairfax, VA
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Good customer service Walied services adviser help me for this service. He is friendly and knowledgeable, taken care of my vehicles. he was helping others and time to tim Walied services adviser help me for this service. He is friendly and knowledgeable, taken care of my vehicles. he was helping others and time to time gave me the updates . More
Excellent service at BMW Took my car into BMW service center last week. My fantastic service advisor is Tyler Parow. He got my car in right away, I was able to get a loaner ca Took my car into BMW service center last week. My fantastic service advisor is Tyler Parow. He got my car in right away, I was able to get a loaner car and he was responsive and a pleasure to work with. I was having a problem that BMW still had under warranty and they fixed my car at no charge to me! I have been having my cars serviced here since 2004. They are great! I would highly recommend BMW of Fairfax Service Center! More
Quick Service Erick did a great job of showing us the car, going on the test drive, and making sure we were comfortable with the purchase. When we went back the ne Erick did a great job of showing us the car, going on the test drive, and making sure we were comfortable with the purchase. When we went back the next weekend to pick it up, it was one of the quickest deals we have had at a dealership. More
Great experience Emily took care of us the moment we got in and followed-up with email and voicemail as to the status. She even helped out to ensure that our warranty Emily took care of us the moment we got in and followed-up with email and voicemail as to the status. She even helped out to ensure that our warranty would cover the service. More
Excellent service Alex very helpful and knowledgeable not to mention finance department going out their way to make the deal work very clean facility thanks. to mention finance department going out their way to make the deal work very clean facility thanks. More
Quick appointment and fast service! Excellent customer service, was easy to make the appointment online and they took care of the problem. I recommend this dealership for service. Needed Excellent customer service, was easy to make the appointment online and they took care of the problem. I recommend this dealership for service. Needed warranty service and they also found a recall on my car and took care of it promptly. More
Very courteous and efficient. Shea is very knowledgeable and helpful. He addressed my concerns and took care of the problems with the car to my satisfaction. and helpful. He addressed my concerns and took care of the problems with the car to my satisfaction. More
Courteous and excellent customer service. Your sales people from our initial contact via phone to closing at the showroom was quick, thorough and seamless which made for a pleasant buying experience. people from our initial contact via phone to closing at the showroom was quick, thorough and seamless which made for a pleasant buying experience. More
Very professional, it’s always a pleasure to go back. Very worm welcome, everyone it’s so nice I really recommend this dealership. Thank you so much Very worm welcome, everyone it’s so nice I really recommend this dealership. Thank you so much More
Perfect service, friendly. I will definitely go back for the next service. Mark was awesome. He explained me everything throughout the service process. Highly recommended. the next service. Mark was awesome. He explained me everything throughout the service process. Highly recommended. More