BMW of Fairfax

Easiest car buying experience ever! Friendly, easy, and straight forward! This was by far the easiest car buying experience ever! Mo is friendly, knows his cars, and gets what the custo Friendly, easy, and straight forward! This was by far the easiest car buying experience ever! Mo is friendly, knows his cars, and gets what the customer wants! More

Excellent Expereince The BMW Service Department is far above the rest. My experience has been one of professionalism and courtesy. My service advisor, Shea, Lueder, is h The BMW Service Department is far above the rest. My experience has been one of professionalism and courtesy. My service advisor, Shea, Lueder, is he main reason for this. No matter how busy he might be or how many customers he is responding to, he makes sure that everything I need is taken care of. Shea is the customer service personified. I hope that BMW Service realizes the quality employee that he is. GREAT service department! More

Quick Service Erick did a great job of showing us the car, going on the test drive, and making sure we were comfortable with the purchase. When we went back the ne Erick did a great job of showing us the car, going on the test drive, and making sure we were comfortable with the purchase. When we went back the next weekend to pick it up, it was one of the quickest deals we have had at a dealership. More

Excellent service at BMW Took my car into BMW service center last week. My fantastic service advisor is Tyler Parow. He got my car in right away, I was able to get a loaner ca Took my car into BMW service center last week. My fantastic service advisor is Tyler Parow. He got my car in right away, I was able to get a loaner car and he was responsive and a pleasure to work with. I was having a problem that BMW still had under warranty and they fixed my car at no charge to me! I have been having my cars serviced here since 2004. They are great! I would highly recommend BMW of Fairfax Service Center! More

Great experience Emily took care of us the moment we got in and followed-up with email and voicemail as to the status. She even helped out to ensure that our warranty Emily took care of us the moment we got in and followed-up with email and voicemail as to the status. She even helped out to ensure that our warranty would cover the service. More

Very courteous and efficient. Shea is very knowledgeable and helpful. He addressed my concerns and took care of the problems with the car to my satisfaction. and helpful. He addressed my concerns and took care of the problems with the car to my satisfaction. More

Excellent service Alex very helpful and knowledgeable not to mention finance department going out their way to make the deal work very clean facility thanks. to mention finance department going out their way to make the deal work very clean facility thanks. More

Quick appointment and fast service! Excellent customer service, was easy to make the appointment online and they took care of the problem. I recommend this dealership for service. Needed Excellent customer service, was easy to make the appointment online and they took care of the problem. I recommend this dealership for service. Needed warranty service and they also found a recall on my car and took care of it promptly. More

Courteous and excellent customer service. Your sales people from our initial contact via phone to closing at the showroom was quick, thorough and seamless which made for a pleasant buying experience. people from our initial contact via phone to closing at the showroom was quick, thorough and seamless which made for a pleasant buying experience. More

Prompt courteous service Needed windshield washer pump replaced in 2002 325ci. Was able to get in the day after the call. Part was in stock and it was done while I waited. D Needed windshield washer pump replaced in 2002 325ci. Was able to get in the day after the call. Part was in stock and it was done while I waited. Danika, the service advisor kept me informed. Nothing to complain about. More