Back

BMW of Fairfax

Fairfax, VA

4.8
1,080 Reviews
Contact Dealership

8427 Lee Hwy

Fairfax, VA

22031

Directions

By Type

Showing 1,080 reviews

July 09, 2019

Great dealership and service! Very easy scheduling appt on-line - service advisor was courteous and efficient. Cafe area to wait includes very comfortable chairs, complimentary dri More

by CMA RN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrell
Feb 26, 2020 -

BMW of Fairfax responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

July 07, 2019

Easy Purchase This was the easiest and most pleasurable car purchasing experience I've had. The transaction was quick and painless. Erick listened to me and didn' More

by PJS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Bautista
Feb 26, 2020 -

BMW of Fairfax responded

Pjs, thank you for the high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

June 30, 2019

Unresponsive Staff too busy to reply to questions or provide info in timely fashion. Asked for call back, was told would call back right away, didnt happen. More

by MSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All staff
Feb 26, 2020 -

BMW of Fairfax responded

Msr, it's upsetting to hear that you did not receive the top-notch service we strive to provide. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

June 27, 2019

Great Service! The process of making an appointment and dropping off the vehicle was so easy. The team lead (Allen C.) was phenomenal in providing me updates on the More

by WR20120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Capaldi and Robert Lolakas
Feb 26, 2020 -

BMW of Fairfax responded

Wr20120, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Fairfax!

June 08, 2019

BMW 528 great dealers. friendly and informative. Alex was very helpful in getting us the best car for us. he gave us a good review of what the vehicle is capa More

by lavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 26, 2020 -

BMW of Fairfax responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 04, 2019

very good THEY MAKE YOU FEEL LIKE FAMILLY THEY TRY THEIR BEST TO GET YOU THE BEST DEAL EVER AND MAKE SURE WHEN YOU LEAVE YOU WE LEAVE VERY HAPPY More

by qusay1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FARES AND ALEX
Feb 26, 2020 -

BMW of Fairfax responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

May 15, 2019

Excelent customer service as allway. Lucas Sibold and Andreea Rebaltescu are taking care of all the details regarding the usual service appointment for out BMW 5 series. More

by PUFULITZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Sibold, Andreea Rebaltescu
Feb 26, 2020 -

BMW of Fairfax responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 24, 2019

professional, informative and not pushy We had an amazing experience buying our car at BMW of Fairfax. We were looking for a car for our 16 year old son in the preowned division. They could More

by Classof88#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Zelkin
Feb 26, 2020 -

BMW of Fairfax responded

Classof88#, we are so happy to read such a great review about BMW of Fairfax! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 19, 2019

Wonderful Terrific Dealership, handled transaction Quickly and Professionally and went above and beyond to Accommodate. Will be back to buy again from these guy More

by Riley369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Zelkin
Feb 26, 2020 -

BMW of Fairfax responded

Riley369, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 16, 2019

Amazing experience! Our car buying experience here was truly amazing! Our client advisor answered all our questions and explained all the safety features which was our n More

by CoCo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Cavey
Feb 26, 2020 -

BMW of Fairfax responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

...
61
...