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BMW of Fairfax

Fairfax, VA

4.8
1,080 Reviews
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8427 Lee Hwy

Fairfax, VA

22031

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Showing 1,080 reviews

February 21, 2019

New BMW X3 M40i Purchase We looked at virtually every luxury SUV available before deciding on the X3 M40i, which had the best features and performance to meet our requirements More

by shajen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo
Feb 26, 2020 -

BMW of Fairfax responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 18, 2019

Great experience Thomas is amazing! He is SO responsive and explained everything that was being done. He returned my phone calls promptly and worked with me every st More

by Tarazanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Feb 26, 2020 -

BMW of Fairfax responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 18, 2019

Purchased 2019 X5 Petr Mastny did an excellent job guiding me through the buying process. He was extremely knowledgeable,very respectful and courteous. I highly recomme More

by New X5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petr Mastny, Edward
Feb 26, 2020 -

BMW of Fairfax responded

Hi New X5, thank you so much for your positive comments about BMW of Fairfax! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 16, 2019

Service Done On 2012 BMW 535i My experience is limited to the most recent service done on my car and how Shea, the service rep handled it all. I found Shea thorough, thoughtful an More

by Tug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shea service agent
Feb 26, 2020 -

BMW of Fairfax responded

Hi Tug, thank you so much for your positive comments about BMW of Fairfax! We can't wait to see you again, have a great day.

February 14, 2019

Change wipers Very very kind and Polite . He explained about my car's condition very well!! I am very glad to visit BMW Service Center in Fairfax . I do apprec More

by Jennet Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Grant
Feb 26, 2020 -

BMW of Fairfax responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 12, 2019

BMW Fairfax Service Great service department. Price is high but you get what you pay for. Highest recommendation. Shea Luder had good attention to detail. Always a good More

by Coloneljudge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shea Luder
Feb 26, 2020 -

BMW of Fairfax responded

Coloneljudge, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

February 11, 2019

BMW Fairfax Always courteous, flexible regarding drop off. Loaner car or enterprise rental available - they never leave you without transportation if you need it More

by theQ.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shea Lueder, Danika Edwards, Mark Stout
Feb 26, 2020 -

BMW of Fairfax responded

Theq., we're happy you found our staff to be so supportive during your experience here at BMW of Fairfax. If you have any further questions, please give us a call. We're always happy to help!

February 08, 2019

On time; well-done Service Advisor was prompt and patient in detailing requirements. Had the work done and returned to me with a few hours as he stated. Great service More

by padler643
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Feb 26, 2020 -

BMW of Fairfax responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 05, 2019

Kept Their Promise We got a great deal on our lease, and even though finance wasn't sure at first whether they could make it work (my credit not being quite as high as t More

by ARPlummer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick, Feruz
Feb 26, 2020 -

BMW of Fairfax responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, BMW of Fairfax

February 05, 2019

Great staff and best customer service. The client advisor and finance manager were both welcoming, knowledgeable and providing excellent customer service throughout the entire process as we More

by JaSan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zen Mani, Felix Naderpoor
Feb 26, 2020 -

BMW of Fairfax responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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