
BMW of Fairfax
Fairfax, VA
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New BMW X3 M40i Purchase We looked at virtually every luxury SUV available before deciding on the X3 M40i, which had the best features and performance to meet our requirements We looked at virtually every luxury SUV available before deciding on the X3 M40i, which had the best features and performance to meet our requirements. We went to several dealerships and ultimately decided to give our business to BMW of Fairfax. Mo worked with us and was extremely knowledgeable and very easy to do business work. He made the process exceptionally easy, smooth and comfortable. If you're in the market for a new vehicle, we would highly recommend that you talk with Mo at BMW of Fairfax. Thanks, Mo! More
Great experience Thomas is amazing! He is SO responsive and explained everything that was being done. He returned my phone calls promptly and worked with me every st Thomas is amazing! He is SO responsive and explained everything that was being done. He returned my phone calls promptly and worked with me every step of the way. He listened to all my concerns and addressed each one. He was beyond professional, friendly and personable. He is the reason I will continue going to BMW Fairfax and they will take care of my other 2 BMWs as well. More
Purchased 2019 X5 Petr Mastny did an excellent job guiding me through the buying process. He was extremely knowledgeable,very respectful and courteous. I highly recomme Petr Mastny did an excellent job guiding me through the buying process. He was extremely knowledgeable,very respectful and courteous. I highly recommend him to anyone interested in buying a BMW! More
Service Done On 2012 BMW 535i My experience is limited to the most recent service done on my car and how Shea, the service rep handled it all. I found Shea thorough, thoughtful an My experience is limited to the most recent service done on my car and how Shea, the service rep handled it all. I found Shea thorough, thoughtful and efficient. The service done was excellent. I was very pleased with the outside car detailing work. My wife thought that she was driving a new car after the service work and the detailing. Well done. More
Change wipers Very very kind and Polite . He explained about my car's condition very well!! I am very glad to visit BMW Service Center in Fairfax . I do apprec Very very kind and Polite . He explained about my car's condition very well!! I am very glad to visit BMW Service Center in Fairfax . I do appreciate for your great work. More
BMW Fairfax Service Great service department. Price is high but you get what you pay for. Highest recommendation. Shea Luder had good attention to detail. Always a good Great service department. Price is high but you get what you pay for. Highest recommendation. Shea Luder had good attention to detail. Always a good experience here. More
BMW Fairfax Always courteous, flexible regarding drop off. Loaner car or enterprise rental available - they never leave you without transportation if you need it Always courteous, flexible regarding drop off. Loaner car or enterprise rental available - they never leave you without transportation if you need it. Provide solid advice for preventive maintenance. More
On time; well-done Service Advisor was prompt and patient in detailing requirements. Had the work done and returned to me with a few hours as he stated. Great service Service Advisor was prompt and patient in detailing requirements. Had the work done and returned to me with a few hours as he stated. Great service and personnel. More
Kept Their Promise We got a great deal on our lease, and even though finance wasn't sure at first whether they could make it work (my credit not being quite as high as t We got a great deal on our lease, and even though finance wasn't sure at first whether they could make it work (my credit not being quite as high as the BMW tier, but high enough), they came through and kept the promise made over the phone before we ever arrived at the dealership. Everyone was very friendly and helpful. The only complaint I would have is all the, "Please have a seat. It'll just be a moment" that turned into my husband and I waiting for much longer than a moment. But then again, that's a common experience at a car dealership. More
Great staff and best customer service. The client advisor and finance manager were both welcoming, knowledgeable and providing excellent customer service throughout the entire process as we The client advisor and finance manager were both welcoming, knowledgeable and providing excellent customer service throughout the entire process as well as going out their way to make sure I had a great buying experience. More