BMW of Fairfax

Pleasant and accommodating We were shopping for a replacement car for my wife. We found the dealership and salesperson experience pleasant, low key, no pressure , helpful and a We were shopping for a replacement car for my wife. We found the dealership and salesperson experience pleasant, low key, no pressure , helpful and at the end of the day, it felt like we were getting a fair deal. The back office support process was user friendly, and Andrew helped us through the choices and helped to optimize maintenance and warranty choices to best suit us. We were not subjected to "hard sell" on anything, and actually found out later that there was one service that we wanted to add in. Erick was patient with our uncertainty and ever changing views on what we wanted. More

Great Service! Personal service, professionally handled with the utmost courtesy. given an estimate of time the service would be done in and they did it in less Personal service, professionally handled with the utmost courtesy. given an estimate of time the service would be done in and they did it in less time. and Elena Tanase not only was a gracious service advisor, but she lived up to the title of advisor in suggesting it would be in my interest to purchase a renewal on my maintenance service contract. I took her advice. More

Service Report Very friendly people to deal at this place. Mr. Laszlo Babos is an excellent service advisor. Listen carefully and address all issue satisfactorily. Very friendly people to deal at this place. Mr. Laszlo Babos is an excellent service advisor. Listen carefully and address all issue satisfactorily. Explain clearly about the service to be performed and the approximate time required for service. More

Excellent service Every time I go to this service centers People are friendly, service is excellent and fast, price is fair and I recommend this center to all my frien Every time I go to this service centers People are friendly, service is excellent and fast, price is fair and I recommend this center to all my friends More

It was a good experience with Pre-Owned Sales The Service and Support provided by these team is good. Paper work and Car readiness is really great and simple. They are very flexible in timings. O The Service and Support provided by these team is good. Paper work and Car readiness is really great and simple. They are very flexible in timings. Only thing, they are little hesitant on Visa Holders. I saw lot of my friends have their own BMWs and other luxury cars. I m not sure why is this hesitance on Visa holders. More

Process swift and efficient sales person very knowledgeable Staff was welcoming and patient. facility clean and well organized, many models in stock very good presentation of positive attributes of model I Staff was welcoming and patient. facility clean and well organized, many models in stock very good presentation of positive attributes of model I was interested in More

Excellent service...exceptional support! BMW of Fairfax has exceeded my expectations for over 8 years. They expertly serviced my previous BMW and were the reason for purchase of a 2013 BMW a BMW of Fairfax has exceeded my expectations for over 8 years. They expertly serviced my previous BMW and were the reason for purchase of a 2013 BMW and will be my choice for a new BMW X5 in 2019!! More

Great Service on my CPO X5 My Service Advisor was knowledgeable, courteous and kept me informed. The technician found a problem unrelated to the maintenance I needed. This prob My Service Advisor was knowledgeable, courteous and kept me informed. The technician found a problem unrelated to the maintenance I needed. This problem was a safety hazard and they swiftly repaired it. Thank you. More

Best Service Anywhere! My adviser Allen Capaldi is such attentive adviser and I consider him a trusted friend. My mechanic Richard is the best anywhere. You will not find My adviser Allen Capaldi is such attentive adviser and I consider him a trusted friend. My mechanic Richard is the best anywhere. You will not find a better place to bring your BMW for service. More

Super Serviceman I had the pleasure of working with Khalil Walid of BMW fairfax, not only was he very helpful but he went above and beyond to expedite my service time I had the pleasure of working with Khalil Walid of BMW fairfax, not only was he very helpful but he went above and beyond to expedite my service time while providing courtesy and impeccable customer service. He was very attentive and responsive to my wishes. A.Harris More