BMW of Fairfax

Collision Center Always friendly, superior service, exceed my expectations and knowledgeable. Excellent communication and they strive to go above and beyond to be help Always friendly, superior service, exceed my expectations and knowledgeable. Excellent communication and they strive to go above and beyond to be helpful and make the process as painless as possible. More

Recall service experience My 2007 BMW needed retiring done in a recall. Your agent Laszlo met me as I drove in. I was early, but he took my car and paperwork right away and g My 2007 BMW needed retiring done in a recall. Your agent Laszlo met me as I drove in. I was early, but he took my car and paperwork right away and got the process underway. He showed me to your lounge for waiting and pointed out your shuttle desk in case I wanted to go out. He also explained the process to me and said I would be called to the cashier when the car was ready. I was told it could take up to three hours, but it took only two. Laszlo came back with the paperwork when the job was done. After I had signed, he found someone to locate my car and bring it to the front. My whole experience with your service department was excellent. More

Great Customer Service Danika is definitely the best! She was very thorough, efficient and made it a point to take care of me. Highly recommended as an advisor. Danika is definitely the best! She was very thorough, efficient and made it a point to take care of me. Highly recommended as an advisor. More

Customer Service and Financing Website was helpful by getting things ready before I visited dealer. Having financing already done online made it possible for me to visit the dealer Website was helpful by getting things ready before I visited dealer. Having financing already done online made it possible for me to visit the dealer. More

Loyal BMW of Fairfax customer! This is my 5th lease from BMW of Fairfax and the experience keeps getting better. I can tell the difference in customer service as I previously le This is my 5th lease from BMW of Fairfax and the experience keeps getting better. I can tell the difference in customer service as I previously leased a vehicle from BMW of Sterling and they ripped me off during the lease return. Their strategy was to sell the car prior to lease return and then charge for normal wear. Ridiculous! No one can beat the price and customer service experience provided by BMW of Fairfax. No Gimmicks, No Hassle, Only professional and honest service! More

10k service Found staff friendly, helpful, professional and enthusiastic about BMW products. Staff listened attentively to my concerns giving me good information Found staff friendly, helpful, professional and enthusiastic about BMW products. Staff listened attentively to my concerns giving me good information about what I thought were problems. My other concerns were addressed by maintenance technicians. More

Seervice at BMW of Fairfax The facility is pleasant to visit and all the employees are extremely polite and helpful Auto service was what one should expect from a BMW dealer. T The facility is pleasant to visit and all the employees are extremely polite and helpful Auto service was what one should expect from a BMW dealer. They performed a State inspection and tended to other periodic maintenance items, all while I waited. More

Excellent customer service!!! Thank you!! The entire staff was very courteous and friendly. Special thanks to Feeras Khalife.; great job! My overall experience customer service!!! Thank you!! The entire staff was very courteous and friendly. Special thanks to Feeras Khalife.; great job! My overall experience was outstanding !!! More

Lazslo is the man! Lazslo Was awesome! A true professional and nice guy. He had me in an out in a jiff. The front desk woman held my bad so I could change in and out of Lazslo Was awesome! A true professional and nice guy. He had me in an out in a jiff. The front desk woman held my bad so I could change in and out of biking gear and hit the WOD. This service department is terrific. More

Good service Thanks for the services. It was quick and precise. Didn’t have to ask questions. David was informative and honest with the timing of the services that Thanks for the services. It was quick and precise. Didn’t have to ask questions. David was informative and honest with the timing of the services that will be provided More