BMW of Fairfax

Excellent experience. We were fortunate to have Zen Mani as our salesman (BMW’s “ Cllent Advisor “). Great guy. Knowledgeable and no pressure to purchase. I think they unde We were fortunate to have Zen Mani as our salesman (BMW’s “ Cllent Advisor “). Great guy. Knowledgeable and no pressure to purchase. I think they understand the product sells itself, no need to push the customer. Minimal negotiations and received a fair price on both ends...trade-in and purchase. More

Outstanding Service I love BMW for 2 reasons: the car itself is absolutely thrilling to drive, and the level of service at BMW Fairfax Service Center provides is phenomen I love BMW for 2 reasons: the car itself is absolutely thrilling to drive, and the level of service at BMW Fairfax Service Center provides is phenomenal. I had VW and Audi before a BMW; their level of service does not even begin to compare to BMW's. I have had the pleasure to have Lazslo Bablos as my service adviser for the last 5 years and he’s been outstanding. Their service department is professional, installations are spotless and they are always courteous. I also appreciate always getting back a clean car with my service. BMW will continue to earn my business. More

Excellent Customer Support and Service Customer support is excellent and courteous. Took care of the vehicle well and gave constant updates related to the service tasks. Jerell took extra Customer support is excellent and courteous. Took care of the vehicle well and gave constant updates related to the service tasks. Jerell took extra care in answering all my questions. Excellent Service !!! Will always stop by for service going forward. More

Eric was a very thorough salesmen. Everyone at that dealership was very kind I was treated with great respect. The process of my purchase was quick and I was very pleased. Everyone at that dealership was very kind I was treated with great respect. The process of my purchase was quick and I was very pleased. More

attach lose front bumper The estimate was prepared quickly and the required part located within minutes. the bumper was reattached within 1/2 hour..Excellent work by service a The estimate was prepared quickly and the required part located within minutes. the bumper was reattached within 1/2 hour..Excellent work by service adviser and technician performing the repair. More

Excellent Service Thomas was incredible during the whole process, as we bought my son his first car. He made it very special for all of us, also made it very easy and c Thomas was incredible during the whole process, as we bought my son his first car. He made it very special for all of us, also made it very easy and comfortable. More

Professional Service. Fairfax BMW is a no-pressure service provider. Knowledgeable and professional in their assessment and analysis. They answer questions and explain wh Fairfax BMW is a no-pressure service provider. Knowledgeable and professional in their assessment and analysis. They answer questions and explain why service is required. They're prompt, courteous and professional - first rate! More

Simply Outstanding This is a service department that refers to their clients as "guests" and treats them like family. Their work is thorough and delivered on time. Loane This is a service department that refers to their clients as "guests" and treats them like family. Their work is thorough and delivered on time. Loaner cars are offered, but the amenities at the dealership offer an appealing option simply to wait for smaller jobs to get done. The service department is as good as it gets. More

Very professional organization All work completed as promised. Excellent customer lounge and complementary snacks. Wish all dealer service departments were like this one. Part of th All work completed as promised. Excellent customer lounge and complementary snacks. Wish all dealer service departments were like this one. Part of the BMW experience. More

Easiest car buying process ever! Rudy was super helpful and went above and beyond! The whole process was flawless. I Will highly recommend to all my friends and family! Thanks Rudy! Rudy was super helpful and went above and beyond! The whole process was flawless. I Will highly recommend to all my friends and family! Thanks Rudy! More