BMW of Fairfax

Professional Service. Fairfax BMW is a no-pressure service provider. Knowledgeable and professional in their assessment and analysis. They answer questions and explain wh Fairfax BMW is a no-pressure service provider. Knowledgeable and professional in their assessment and analysis. They answer questions and explain why service is required. They're prompt, courteous and professional - first rate! More

attach lose front bumper The estimate was prepared quickly and the required part located within minutes. the bumper was reattached within 1/2 hour..Excellent work by service a The estimate was prepared quickly and the required part located within minutes. the bumper was reattached within 1/2 hour..Excellent work by service adviser and technician performing the repair. More

Simply Outstanding This is a service department that refers to their clients as "guests" and treats them like family. Their work is thorough and delivered on time. Loane This is a service department that refers to their clients as "guests" and treats them like family. Their work is thorough and delivered on time. Loaner cars are offered, but the amenities at the dealership offer an appealing option simply to wait for smaller jobs to get done. The service department is as good as it gets. More

Very professional organization All work completed as promised. Excellent customer lounge and complementary snacks. Wish all dealer service departments were like this one. Part of th All work completed as promised. Excellent customer lounge and complementary snacks. Wish all dealer service departments were like this one. Part of the BMW experience. More

Easiest car buying process ever! Rudy was super helpful and went above and beyond! The whole process was flawless. I Will highly recommend to all my friends and family! Thanks Rudy! Rudy was super helpful and went above and beyond! The whole process was flawless. I Will highly recommend to all my friends and family! Thanks Rudy! More

Maintenance service at fairfax BMW Excellent service, no unrequired add-ons!!! After analyzing my problems myself and explaining exactly what I wanted fixed, these maintenance items we Excellent service, no unrequired add-ons!!! After analyzing my problems myself and explaining exactly what I wanted fixed, these maintenance items were accomplished in a timely and efficient manner. More

Service Excellent and friendly staff. Didn’t need to go through the hoops to get service. Staff very knowledgeable. I have been coming to this dealer for the Excellent and friendly staff. Didn’t need to go through the hoops to get service. Staff very knowledgeable. I have been coming to this dealer for the past 3 years. My go to place for service. More

Accident Assistance I have been taking my cars to BMW Fairfax for over 15 years. Whenever I've had an issue including accidents they have gone above and beyond to help m I have been taking my cars to BMW Fairfax for over 15 years. Whenever I've had an issue including accidents they have gone above and beyond to help me. I highly recommend this service department! More

Upfront, informative, professional The salesman Brian was very knowledgeable about the car and was not pushy. The pricing was upfront and in the end flexible enough to get the deal don The salesman Brian was very knowledgeable about the car and was not pushy. The pricing was upfront and in the end flexible enough to get the deal done. The test drive with another salesman was also very informative. The closing process will relatively quick and, while there was an effort to sell add-ons (e.g., maintenance plans), the finance person also was not pushy. Brian spent a lot of time with us explaining the very complicated systems on the car (X3), which was helpful. I'm sure he is available if we have any questions. More

Services Great services. And nice and clean environment. Restroom was cleared. Not too long for wait. Nice wash my car. Good coverage to oil change Th Great services. And nice and clean environment. Restroom was cleared. Not too long for wait. Nice wash my car. Good coverage to oil change Thanks More