
BMW of Fairfax
Fairfax, VA
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Excellent customer service Erick Bautista Is outstanding and I would recommend him to all my family and friends! He made my purchase fun and exciting! And when I had questions Erick Bautista Is outstanding and I would recommend him to all my family and friends! He made my purchase fun and exciting! And when I had questions he made himself available.... More
Quick and Professional Could not have asked for more from my advisor Laslo Babo and the rest of the staff. Quick but thorough. If you value your vehicle and your time BMW o Could not have asked for more from my advisor Laslo Babo and the rest of the staff. Quick but thorough. If you value your vehicle and your time BMW of Fairfax is the one. More
GOOD SERVICE Great Car Great Dealer and Service. Casual waiting area with with snacks and if you want lunch at a good price. BMW is a great car mechanically Great Car Great Dealer and Service. Casual waiting area with with snacks and if you want lunch at a good price. BMW is a great car mechanically More
Very Professional Service Advisor and Department Every aspect of my experience was professional. Courteous and timely repair with excellent communication at every step. The parts department is very h Every aspect of my experience was professional. Courteous and timely repair with excellent communication at every step. The parts department is very high on my list as well. More
Impeccable I purchased my previous BMW with this dealer and in both opportunities, then and now, the treatment I received and smoothness of the operation was imp I purchased my previous BMW with this dealer and in both opportunities, then and now, the treatment I received and smoothness of the operation was impeccable. More
Courteous and Helpful Service rep was courteous, friendly, and very helpful. When he saw me standing next to my car, he asked if I had been helped yet. I hadn't, so he im Service rep was courteous, friendly, and very helpful. When he saw me standing next to my car, he asked if I had been helped yet. I hadn't, so he immediately took all my info and got my service started. He came to me a couple of times during the service to go over results and explain my options. He made calls to my third-party warranty and got them to cover issues the service had found. I will definitely ask for Tyler again. More
Impeccable professionalism I was respected during every aspect of my visit to this dealership. I was allowed to walk through the showroom alone during my initial visit. My ques I was respected during every aspect of my visit to this dealership. I was allowed to walk through the showroom alone during my initial visit. My questions were promptly and thoroughly and clearly answered. My interests were respected. My options were clearly explained. The sale price was fair and reasonable. More
Very relaxed I found a preowned car at this dealership that I was interested in . They were very helpful in allowing me to make my decision. There was no pre I found a preowned car at this dealership that I was interested in . They were very helpful in allowing me to make my decision. There was no pressure at all in the whole transaction was very enjoyable . More
Total professionalism and very approachable Our salesman (Zen) was terrific! He was very informed about the different options and we never felt pressured to make a decision. He offered recommend Our salesman (Zen) was terrific! He was very informed about the different options and we never felt pressured to make a decision. He offered recommendations and explained the buying process clearly. He was great to work with! More
Great Service My wife purchased her 325CiC 16 years ago. For the past 10 years all service has been done by BMW of Fairfax. Consistent professional service with n My wife purchased her 325CiC 16 years ago. For the past 10 years all service has been done by BMW of Fairfax. Consistent professional service with no issues. On the last visit they recommended new tires. Never bought tires at a dealership before. But I had been looking for tires and was surprised to see competitive prices. More