
BMW of Fairfax
Fairfax, VA
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Courteous and Helpful Service rep was courteous, friendly, and very helpful. When he saw me standing next to my car, he asked if I had been helped yet. I hadn't, so he im Service rep was courteous, friendly, and very helpful. When he saw me standing next to my car, he asked if I had been helped yet. I hadn't, so he immediately took all my info and got my service started. He came to me a couple of times during the service to go over results and explain my options. He made calls to my third-party warranty and got them to cover issues the service had found. I will definitely ask for Tyler again. More
Impeccable professionalism I was respected during every aspect of my visit to this dealership. I was allowed to walk through the showroom alone during my initial visit. My ques I was respected during every aspect of my visit to this dealership. I was allowed to walk through the showroom alone during my initial visit. My questions were promptly and thoroughly and clearly answered. My interests were respected. My options were clearly explained. The sale price was fair and reasonable. More
Very relaxed I found a preowned car at this dealership that I was interested in . They were very helpful in allowing me to make my decision. There was no pre I found a preowned car at this dealership that I was interested in . They were very helpful in allowing me to make my decision. There was no pressure at all in the whole transaction was very enjoyable . More
Great Service My wife purchased her 325CiC 16 years ago. For the past 10 years all service has been done by BMW of Fairfax. Consistent professional service with n My wife purchased her 325CiC 16 years ago. For the past 10 years all service has been done by BMW of Fairfax. Consistent professional service with no issues. On the last visit they recommended new tires. Never bought tires at a dealership before. But I had been looking for tires and was surprised to see competitive prices. More
Total professionalism and very approachable Our salesman (Zen) was terrific! He was very informed about the different options and we never felt pressured to make a decision. He offered recommend Our salesman (Zen) was terrific! He was very informed about the different options and we never felt pressured to make a decision. He offered recommendations and explained the buying process clearly. He was great to work with! More
Fantastic Dealership! Being a customer of the BMW brand, this is the ONLY place I will buy my cars. Fantastic car sales & finance team. They truly take the time to listen & Being a customer of the BMW brand, this is the ONLY place I will buy my cars. Fantastic car sales & finance team. They truly take the time to listen & help w/finding the best car for you based on your wants/needs as well as affordability, no high pressure sales! More
Excellent experience...As always! As always, my experience was excellent. Prompt attention, multiple updates, great service. My service advisor Shea even assisted in getting my luggage As always, my experience was excellent. Prompt attention, multiple updates, great service. My service advisor Shea even assisted in getting my luggage out of the vehicle and transfer to my other transportation. Konrad arranged for me to be shuttles to my next stop. Great service. Could not be happier. More
No question at all, 1.Best-in-class description of the M550i by Mr. Tabligan, 2.Service at the Best price too, 3.Hospitality is also the best level by lady at front and 1.Best-in-class description of the M550i by Mr. Tabligan, 2.Service at the Best price too, 3.Hospitality is also the best level by lady at front and sales Team. More
Service/ repair Outstanding visit today, had an issue with our 320i for the lumbar switch. Gave us a loaner overnight and car was back to me by 3:00. Washed my car, i Outstanding visit today, had an issue with our 320i for the lumbar switch. Gave us a loaner overnight and car was back to me by 3:00. Washed my car, install new wipers! Great experience. More
Best experience ever! Amazing people! Very professional and the best car buying experience I’ve ever had! Definitely give BMW of Fairfax a call for all your car buying need Amazing people! Very professional and the best car buying experience I’ve ever had! Definitely give BMW of Fairfax a call for all your car buying needs! More