BMW of Fairfax

I went to a different BMW dealership before I went to BMW of Fairfax and I did not receive the quality of service I received when I finally went to BMW of Fairfax and was helped by James Duerbeck who did eve of Fairfax and I did not receive the quality of service I received when I finally went to BMW of Fairfax and was helped by James Duerbeck who did everything possible for me to get the car I desired and that I didn't even think I was able to get at the time but he made it possible and make my experienced of leasing my first BMW a really great one. He's help and quality of service is beyond comparison. More

I had been shopping for 3+ months looking for a new 3 series convertable and found BMW of Fairfax on one of the many auto sales websites. I called the dealer and spoke with Ayesha who e-mailed me additi series convertable and found BMW of Fairfax on one of the many auto sales websites. I called the dealer and spoke with Ayesha who e-mailed me additional information on the vehicle promptly and passed my information onto Rey. Rey & I spoke several times including a return call on his day off when he was on a boat in the middle of the Potomac River. We made an appointment, met and test drove the vehicle. We liked it but did not love it until my wife asked if they had one with the wood trim on the inside vs the silver. Rey located one almost identical with the wood trim, we fell in love and went into negotiation mode. We settled on a price that in my many months of comparison shopping was exceptional. While we were waiting for the car to clear detailing Rey reviewed the operation of the vehicles controls, features and I Drive system with us hands on in another vehicle on the lot. We have received a follow up call after our purchase to see if we had any additional questions. I would highly reccomend Rey and his dealership. Heck we drove over 3 hours and passed many other BMW shops to get there. More

Alex Zelkin made this a very good experience and I'll definitely come back for my next BMW. Alex was very professional, friendly and knowledgable. He was very straight forward about the car and the pro definitely come back for my next BMW. Alex was very professional, friendly and knowledgable. He was very straight forward about the car and the process which made me feel very comfortable buying a car from BMW of Fairfax. He answered all my questions and responded to all my calls and emails always very quickly. There are many other places for a buyer to purchase a car but Alex made the difference and sealed the deal. As mentioned, I hope I can make my next purchase with Alex again. More

If I could give this car dealer a zero star I would. I order a 2013 X6 from this dealer on February 2012 and they said car will be ready on May. Since May I'm calling their sales representative name ASAD order a 2013 X6 from this dealer on February 2012 and they said car will be ready on May. Since May I'm calling their sales representative name ASAD KHAN who sold me the car, and he told me my car will be there next production each time I called him. Finally I called him on July and he said there are people willing to pay more than me and I have to wait. Right now, I have go through same process again with different dealer and wait again. This is ridicules. I would highly NOT recommend this dealer and sales representative. More

James is outstanding. I have purchased 5 BMWs with James from BMW of Fairfax. He has always been extremely helpful and very knowledgeable. I would highly recommend James. from BMW of Fairfax. He has always been extremely helpful and very knowledgeable. I would highly recommend James. More

James working in Fairfax dealer was a very kind, knowlegeable, and very good about explaining all the great features of the models, especially 5 series we were interested in. He took us to test drov knowlegeable, and very good about explaining all the great features of the models, especially 5 series we were interested in. He took us to test drove and explained in very detail for my daughter in many ways. It was an amazing experience both of us! We loved it! We appreciated to James for his great recommendation and services done to us at BMW of Fairfax. More

We have leased/purchased a number of BMW's from this dealer and each time worked with James Duerbeck. Would have it any other way. dealer and each time worked with James Duerbeck. Would have it any other way. More

Dealing with James Durbeck at BMW of Fairfax was a real pleasure and his follow up exceeds my expectations. He is very attentive and extremely knowledgeable. It has been a please dealing with everyone at B pleasure and his follow up exceeds my expectations. He is very attentive and extremely knowledgeable. It has been a please dealing with everyone at BMW of Fairfaz. Kudos to James and BMW of Fairfax. I will definitely refer people to James for future BMW sales. Carole Swaney More

James was extremely helpful from the beginning of the sale. After my local dealer in Albany, NY could not locate this particular vehicle, I searched for one with all of the options I wanted and came acro sale. After my local dealer in Albany, NY could not locate this particular vehicle, I searched for one with all of the options I wanted and came across BMW of Fairfax. After speaking to a friend of mine who lived close to the dealership, and has dealt with them before, he referred me to James without hesitation. I called up James, and we agreed on everything over the phone, and was on a flight into DC the next morning. James was extremely nice and said he'd pick me up from the airport, and because I haven't eaten at that point, we grabbed lunch as well, discussing cars (BMWs of course) and other common interests. When we were filling out paperwork, he asked if I was a BMWCCA member, and I was, and then he mentioned that if I've been a member for X number of months, they are offering a cash-back incentive (BMWCCA, not BMW of NA), and I could expect a $1,000 check in the mail shortly after the sale. I was ecstatic. My local dealer made no mention of this. Overall, I would not buy another BMW from anyone except James Duerbeck. He is a true professional and takes his job and his clients seriously and does everything he can to ensure a pleasant experience. More

My husband contacted James Duerbeck and asked him to look for a certified pre-owned BMW 3-series coupe to replace my 2007 328xi. James conducted an exhaustive search for a CPO that met our criteria, but the for a certified pre-owned BMW 3-series coupe to replace my 2007 328xi. James conducted an exhaustive search for a CPO that met our criteria, but there was none to be found so he recommended new instead. Although we were in no hurry, the offer James made was too good to pass up. James was very patient, knowledgeable, informative, helpful, and highly professional. He went above and beyond our expectations and made our car buying experience a very pleasant one. The entire process went smoothly and quickly thanks to James, and we will recommend him to anyone we know who is in the market for a car. More