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BMW of Fairfield

Fairfield, CA

4.7
84 Reviews
BMW of Fairfield is More than a Dealership. We are dedicated to providing you with the best automotive shopping experience by offering transactions built on transparency, personalized service, and genuine care for your needs. We empower our guests throughout their vehicle ownership journey. Our commitment to exceptional service continues long after the sale. Our More Than Service program ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit. Our commitment extends beyond vehicle sales and service. We prioritize creating a healthy work-life balance for our employees with excellent career training and advancement opportunities. We're also deeply invested in community involvement and philanthropy, demonstrating our dedication to being.
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2399 Auto Mall Parkway

Fairfield, CA

94533

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Showing 84 reviews

September 21, 2024

Nice place with a lot of space, showroom is not crowded with cars. They have these booths with nice seating and a big display to show cars/features/papers/whatever in a browser. Close to freeway and street More

by OB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcus McCrary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Ybanes
Sep 23, 2024 -

BMW of Fairfield responded

Thank you for sharing your experience! We're glad to hear that Marcus and Hector provided excellent service at BMW of Fairfield. Enjoy the ride, and we hope to see you again soon!

September 11, 2024

Had a great experience, they made the buying process very easy and I was in and out in a timely manner. More

by Stewfish5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus McCrary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

BMW of Fairfield responded

We're delighted to hear that your experience at BMW of Fairfield was smooth and efficient. Enjoy your new vehicle, and thanks for choosing us!

September 07, 2024

This dealership makes you feel at home right when you walk in. Very hospitable and respectful, made the long process of car shopping fast and easy. I worked with Mike and he was tremendous in making sure More

by Oscar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

BMW of Fairfield responded

Thank you for the glowing review, Oscar! We're delighted to hear that Mike and our team at BMW of Fairfield made your car shopping experience smooth and enjoyable. We appreciate your recommendation and hope you're loving your new vehicle!

August 30, 2024

Stellar. Driven. Attentive. Fully encompassed on positive results. Feelings that my “handlers” weren’t satisfied until I said so and still persistent until I More

by Nickmetzger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everyone that I passed greeted me or asked if I needed anything to make me comfy., Adam Herren, Colt Davis
Aug 30, 2024 -

BMW of Fairfield responded

Nickmetzger, we're delighted to hear that you had such a positive experience with our team at BMW of Fairfield. Your kind words mean a lot to us! Enjoy your new ride!

August 18, 2024

Great experience Lance was very professional and awesome to work with, I would definitely refer a friend to him More

by Dorsey.Dorothy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaiya Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

BMW of Fairfield responded

Dorothy, we're delighted to hear that Lance provided you with a great experience at BMW of Fairfield. Thanks for the recommendation!

August 09, 2024

Greg Locastro and the rest of the staff were very approachable and patient with my purchase. They answered all my questions, gave timely responses and followed up on open issues the week after my pur More

by DCL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Locastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

BMW of Fairfield responded

Thanks for sharing your experience! We're glad Greg and the team at BMW of Fairfield could assist you so well. Enjoy your new car!

July 31, 2024

Great experience with, Henry. Very professional dealership. Answered all of my questions and helped me get my ideal car. More

by Chike.odiwe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Davis
Jul 31, 2024 -

BMW of Fairfield responded

We're delighted to hear Henry and the team at BMW of Fairfield provided a great experience! Enjoy your fantastic new car, and thanks for choosing us!

July 27, 2024

I always receive excellent customer service from Service Dept, Parts Dept, and recently the Sales Team. Angel was absolutely a pleasure to work with. He was very patient with me while trying to decide on a More

by cdhhills
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

BMW of Fairfield responded

Thank you for the fantastic feedback! We're delighted to hear that Angel and our team at BMW of Fairfield provided excellent service across departments. We appreciate your recommendation and look forward to assisting you again in the future!

July 18, 2024

Excellent customer service from the time you enquire about a car till you take ownership (and even after) from every employee in the dealership. Hassle free car shopping. Would totally recommend this de More

by jay
Recommend Dealer
Yes
Employees Worked With
Karla Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Davis
Jul 19, 2024 -

BMW of Fairfield responded

Thank you for the glowing review! We're delighted to hear that your experience with BMW of Fairfield was seamless from start to finish. Enjoy your new car, and we appreciate the recommendation!

July 16, 2024

The best car buying experience I've ever had! All staff I encountered were very friendly and helpful. The process was easy, no pressure, and did not take an eternity. I walked in knowing exactly More

by BarbieStewart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karla Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Davis, Hector Ybanes
Jul 16, 2024 -

BMW of Fairfield responded

We're delighted to hear that your car buying experience at BMW of Fairfield was smooth and enjoyable! Thanks for sharing your positive feedback, and we hope you love driving your new vehicle!

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