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BMW of Fairfield
Fairfield, CA
84 Reviews
BMW of Fairfield is More than a Dealership. We are dedicated to providing you with the best automotive shopping experience by offering transactions built on transparency, personalized service, and genuine care for your needs. We empower our guests throughout their vehicle ownership journey. Our commitment to exceptional service continues long after the sale. Our More Than Service program ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
Our commitment extends beyond vehicle sales and service. We prioritize creating a healthy work-life balance for our employees with excellent career training and advancement opportunities. We're also deeply invested in community involvement and philanthropy, demonstrating our dedication to being.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 84 reviews
January 27, 2024
Very helpful, knowledgeable and willing to work with me. Great people and a great experience. I would highly recommend this dealership! Great people and a great experience. I would highly recommend this dealership! More
by mgdoleman0443
Employees Worked With
Marie Quiambao, Kendrick Yu, Brandon Franks
January 17, 2024
I was really not looking forward to buying a new car because the car that I thought was my forever car had been in a collision & totaled. I decided to go to BMW in Fairfield and Greg came out to meet & because the car that I thought was my forever car had been in a collision & totaled. I decided to go to BMW in Fairfield and Greg came out to meet & greet us, my entire demeanor changed. He was absolutely the best at explaining everything in detail, there was even snacks and water available to us. I bought a car immediately, & he has been following up on everything that is pertinent to me. I am completely satisfied with the purchase of the car, and he has kept in touch with me, calling to make sure that everything is to my satisfaction. I have a beautiful car and I can say Greg is the best that I have dealt with in purchasing a vehicle. Thank you Greg! More
by Missanna
November 14, 2023
Greg is the greatest! He sent me a video of the car I was interested in so I could see it before driving over an hour to the dealership. He took the time to get me a great He sent me a video of the car I was interested in so I could see it before driving over an hour to the dealership. He took the time to get me a great price and a payment I could afford. He brought me snacks and water and offered coffee. He is kind and fun and I have never enjoyed buying a car this much. More
by Kelleyoco
Employees Worked With
October 30, 2023
We had a great experience of buying our new BMW X5 from BMW of Fairfield. I live in San Francisco and SF BMW dealer didn’t have the car configuration I was looking for. I found a car I liked at Fairfield a BMW of Fairfield. I live in San Francisco and SF BMW dealer didn’t have the car configuration I was looking for. I found a car I liked at Fairfield and called them. Greg Locastro answered the phone, he immediately confirmed that car was available and setup an appointment on the same day. When we arrived at the dealership everyone was super friendly and nice. Greg too the time to explain all the car features and we had a test drive. Pricing was straight forward, they offered me a deal which Alina’s at Truecar.com. Trade in was super quick and seamless too. Overall great car buying experience I’ve had in my life. Thank you , Greg and the team !! I highly recommend this dealership! More
by Zach
Employees Worked With
October 16, 2023
I purchased a certified used vehicle from Carl Dantes at BMW Fairfield and he was super responsive and professional throughout the entire transaction. Carl had the car detailed and ready and went above an BMW Fairfield and he was super responsive and professional throughout the entire transaction. Carl had the car detailed and ready and went above and beyond to make sure I was comfortable with the purchase and the vehicle. The complete buying experience was awesome and highly recommend Carl and BMW of Fairfield More
by joseph.angeja
Employees Worked With
Carl Dantes
September 30, 2023
I purchased a used Audi from BMW, Fairfield, and I must say it was the best car buying experience I’ve had to date! I live in Seattle, and this is the first time that I have purchased a car out of state. M say it was the best car buying experience I’ve had to date! I live in Seattle, and this is the first time that I have purchased a car out of state. My sales person, Greg Locastro, I did an amazing job, providing me, additional photos, videos to ensure I had confidence in the condition of the vehicle. He also had the car re-detailed, and provided me with a video after it was complete, prior to me, making the 900 mile journey to Fairfield. During my journey, an issue arose with my trade-in vehicle, and ultimately, I felt that Fairfield gave me a fair deal, especially under the circumstances. I highly recommend Fairfield BMW, my sales person Greg Locastro!!!!! More
by Mick
September 28, 2023
To put it plain simply, Karim and Mr Zen made my car buying experience the best ever. They are truly great in their line of work. Bravo to them ! buying experience the best ever. They are truly great in their line of work. Bravo to them ! More
by tsbihi
Employees Worked With
Karim and MR. Zen
September 20, 2023
Quick and easy. Out the door in 11/2 hours.very polite and professional staff. Out the door in 11/2 hours.very polite and professional staff. More
by richmerritt22
Employees Worked With
August 27, 2023
BMW of Fairfield is definitely one of the best BMW dealerships in the USA. Lance Evans and Greg Locastro are excellent sales advisors. They both did an outstanding job assisting me with my purchase of dealerships in the USA. Lance Evans and Greg Locastro are excellent sales advisors. They both did an outstanding job assisting me with my purchase of a brand new white 2023 BMW X1. Lance and Greg are very customer service oriented and they both ensured I had a very pleasant car buying experience at the BMW of Fairfield dealership. The vehicle is absolutely stunning! In addition, Carl Dantes (BMW Genius) is excellent! He went above and beyond the call of duty to ensure that I understood how all the amazing features in the BMW X1 worked. He did a great job explaining all the essential features of the BMW X1 and he ensured all my questions were answered. Carl Dantes is a valuable asset to the BMW of Fairfield dealership. His customer service skills are top notch and he has an amazing level of product knowledge. Lastly, Kendrick Yu (General Sales Manager) and Justin LeGrand-Logan (GM of BMW of Fairfield) both ensured that everything with the car buying experience at this dealership went very smoothly and efficiently. I highly recommend BMW of Fairfield to anyone looking to purchase a BMW due to the excellent level of service, professionalism, product knowledge and genuine care this dealership provides to its' customers. Overall, I was highly impressed by this first-rate dealership since it is managed extremely well and on a very professional level. More
by samir
Employees Worked With
Other Employees :
Justin LeGrand-Logan, Carl Dantes, Kendrick Yu
August 04, 2023
This has been the worst car buying experience I've ever had in my life, I purchased this car on the 23rd of May, the car was shipped to me all scratched up and dirty, and for some odd reason my car has not had in my life, I purchased this car on the 23rd of May, the car was shipped to me all scratched up and dirty, and for some odd reason my car has not been registered, Nor did I get a temporary registration. It is now August the fourth which is my birthday. Most of the people that I Spoke to about the registration has been very misleading. And always come up with some reason to tell me that the car is not registered. And they don't know why and they're working on it. The Salesperson Stephen Staples was very misleading about the condition of a car, The registration clerk Stephon Rimpson was very upset because I asked him about what's the hold up on a registration? He replied, hes done everything that he can do to help me. And I act like I didn't help. He also stated that well, you didn't buy the car out, right? You financed it. I felt like this response was somewhat trying to be belittle me in addition to that every time I call the Nevada DMV they stated that Fairfield BMW hasn't sent them anything on this vehicle I don't know anybody that would be happy with this level of customer service. This dealership made me feel as if I was doing something wrong asking questions about why isn't my car registered. More
by biggkatt009@gmail.com
Employees Worked With
Steven staples
