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BMW of Farmington Hills

Farmington Hills, MI

Overview
Employees
Reviews
Vehicles
4.9
917 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 917 reviews

October 23, 2021

Fast and easy to get an appointment and very fair price.I will definitely come back. More

by Zoom Zoom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
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Oct 26, 2021 -

BMW of Farmington Hills responded

Hi Zoom Zoom, we are very happy to have provided you with such a positive experience!

October 23, 2021

Exceptional dealer! Chad explained the results of their inspection, and he described in detail the work that was done. Repairs were completed correctly and on time! I wasn’t surprised, this is a first cl More

by mjenkins7071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rosseter
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Oct 26, 2021 -

BMW of Farmington Hills responded

Mjenkins7071, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Farmington Hills.

October 22, 2021

Great service. I have always taken my car here for service. Kept me informed on progress. Easy to get an appointment. More

by GallettB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
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Oct 26, 2021 -

BMW of Farmington Hills responded

Gallettb, thank you for your kind words and this wonderful review!

October 22, 2021

Exceptional dealer in terms of sales, service and professionalism. I highly recommend Erhard BMW. World class exp in every respect! More

by mjenkins7071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
Report | Print
Oct 26, 2021 -

BMW of Farmington Hills responded

Mjenkins7071, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Farmington Hills!

October 22, 2021

Fast and great service, For me this is the only place to work on my vehicle More

by mark.law
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Oct 26, 2021 -

BMW of Farmington Hills responded

Hi Mark.law, we are very happy to have provided you with such a positive experience!

October 22, 2021

Customer service was fantastic! I will be back for future service needs. The dealership is very clean and updated from service to sales floor area. The cashier was so kind and even signed me up for rewards. More

by MARKSLOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
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Oct 26, 2021 -

BMW of Farmington Hills responded

Markslou, thank you for your kind words and this wonderful review!

October 21, 2021

people at this service center speak to money only, they will not even try to help the customer. More

by mycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont want to say any name
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Oct 21, 2021 -

BMW of Farmington Hills responded

Mycar, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (248) 306-6800. We look forward to hearing from you.

October 21, 2021

It is always reassuring when I bring my 2011 328xi to the service center at the dealership. Jason always explains the results. He is not only competent but also gifted in customer support. More

by Pmbgallery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betts
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Oct 25, 2021 -

BMW of Farmington Hills responded

Pmbgallery, we are so happy to read such a great review about Jason and the team at Erhard BMW of Farmington Hills!

October 20, 2021

Amazing service. Quick appts. Great communication. Repairs done well every time. Service staff very friendly More

by 9112gun
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joy.
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Oct 21, 2021 -

BMW of Farmington Hills responded

9112gun, thank you for sharing your positive experience!

October 20, 2021

Amazing sales service. The purchasing experience was effortless and accommodating. I would absolutely recommend Erhard to anyone looking to purchase a beautiful BMW in the future. More

by Deanna A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Spinale
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Oct 21, 2021 -

BMW of Farmington Hills responded

Hi Deanna A, thank you so much for your positive comments about Erhard BMW of Farmington Hills!

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