BMW of Farmington Hills
Farmington Hills, MI
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Brian in the Service Department was great and always sweats the details. I love the experience of the staff and the overall feel of the service experience. sweats the details. I love the experience of the staff and the overall feel of the service experience. More
The best service ever. Chad Rossetter provided top notch service. Cant thank him enough for being so professional. Will always come back to him. Thank you! service. Cant thank him enough for being so professional. Will always come back to him. Thank you! More
Chad Accommodated me when I asked for early drop off Versus previously scheduled time ! I was able to drop off car early and get a loaner as well Versus previously scheduled time ! I was able to drop off car early and get a loaner as well More
knowledge, efficency and fabulous customer service Highest quality service you will ever experience. From the moment you drive into the service center you are greeted with the utmost professionalism. Highest quality service you will ever experience. From the moment you drive into the service center you are greeted with the utmost professionalism. More
My car is under warranty but the couldn’t fix my door that makes loud noise when I close it . I was told this is the noise I will hear from now on when You close your door. Very disappointed with their that makes loud noise when I close it . I was told this is the noise I will hear from now on when You close your door. Very disappointed with their service . My car was ready for pick on Friday 11/26 but no one from the dealership contact me to let me know it is ready . I ended up calling on Monday 11/29 . I left messages for the associate and the service department manager around 9:15 am finally I received a call closer to 1 pm from the service associate . The manager never called me back . Again very disappointed with the way they handled my service issues . More