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BMW of Farmington Hills

Farmington Hills, MI

4.9
917 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 917 reviews

September 03, 2021

Top of the line service!! Chad is great! However, these dealership prices are very high. I do like taking my truck to the dealership for service. More

by jjarrett824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Sep 11, 2021 -

BMW of Farmington Hills responded

Jjarrett824, we really appreciate your positive review!

September 02, 2021

This dealership is exceptional, they went above and beyond to fix my car after I drove from Chicago to Farmington hills got there literally 5:57 pm when they close at six the service manager Chris was More

by Zialtr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager Chris
September 02, 2021

Amazing experience. Matt was epic and will refer all my friends and family to him and Erhard. Finance manager was awesome too. He was always following up with us from the time we built the car till we rece More

by Waelhamade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Rosen
September 01, 2021

easy to work with and took care of my service request immediatly. called let me know when my car was ready. i di not have to call them. More

by bhubar2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joy
September 01, 2021

I was every pleased with the professional service that was given me. the service and repair was done on the same day, faster then I expected . More

by pkoza1562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
shad
Sep 01, 2021 -

pkoza1562 responded

all is great

September 01, 2021

Erhard BMW of Farmingtion Hills and my service advisor, Chad Rossetter were awsome! My car was ready and returned, washed and cleaned within an hour of my appointment. Very professional service, which is More

by Kathleen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
August 31, 2021

So far every visit to Erhard BMW of Farmington Hills has been smooth. They have been straight forward, have been quick, and have great customer service. More

by Dahsel
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ken Foster
August 31, 2021

Ken is excellent! He is efficient and knowledgeable. I was late for the appointment for 30 minutes because of the traffic. He kindly managed to finish the oil change service for me. I am thankful. More

by Mia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
August 31, 2021

Takes great care of the car with world class diagnostics. Amazing service and customer experience throughout the scheduled service with SMS updates on the service progress. More

by NICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Foster
August 30, 2021

I have dealt with Ken in the auto shop several times . He is efficient and knowledgeable. I am extremely happy and will defiantly be back for further experiences with him and Erhard Farmington. More

by llaurielynn1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
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