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BMW of Farmington Hills
Farmington Hills, MI
926 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 926 reviews
April 27, 2025
Tom Kelly, Ryan Jacob's and Brian Cummings all gave me EXCELLENT CUSTOMER SERVICE. Tom Kelly was there for me from the start of my BMW future. I have been recommending him to all of my family and friends. EXCELLENT CUSTOMER SERVICE. Tom Kelly was there for me from the start of my BMW future. I have been recommending him to all of my family and friends. More
by cfields101
Verified Customer
April 27, 2025
The dealership and Ken were exceptional. They were prompt, went the extra mile, and kept me informed every step of the way. Just a great team overall—and Ken is truly an outstanding service They were prompt, went the extra mile, and kept me informed every step of the way. Just a great team overall—and Ken is truly an outstanding service leader. Thank you, Ken! More
by Scotdfine
Employees Worked With
Ken
April 27, 2025
Professional staff Five stars on physical dealership Knowledgeable staff Quality products Encouraged test drives Efficient closing on vehicle Knowledgeable staff Quality products Encouraged test drives Efficient closing on vehicle More
by lmpage0
April 27, 2025
Mike is excellent in taking care of his customers And I am very much pleased with his services. am very much pleased with his services. More
by RKPERNI21131
Employees Worked With
April 27, 2025
Mike is very pleasant and provides excellent customer service.he is very attentive and takes care of his customers very well.you are fortunate To have Mike as your employee.thanks. service.he is very attentive and takes care of his customers very well.you are fortunate To have Mike as your employee.thanks. More
by RKPERNI21131
Employees Worked With
April 27, 2025
Informed and helpful I'll repeat what I said 4 times You are now wasting my time are now wasting my time More
by brian.einhorn
April 27, 2025
Involved. Responsive. Great communication a a a a a a. a a a a a a Responsive. Great communication a a a a a a. a a a a a a More
by CUTLER_ALAN
Employees Worked With
April 26, 2025
Excellent service , staff very professional and freindly. Chad , our service advisor, provided 5 star service, keeping us updated on service process. Chad , our service advisor, provided 5 star service, keeping us updated on service process. More
by Christine
Employees Worked With
April 26, 2025
I Always experience Great customer service ! ! Keep up the good work BMW is a great place ! Keep up the good work BMW is a great place More
by lequana
Employees Worked With
April 26, 2025
Very happy with service to our BMW. There was a delay in getting our loaner -- the wash time was a little excessive. There was a delay in getting our loaner -- the wash time was a little excessive. More
by RTHOFF
Employees Worked With
