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BMW of Farmington Hills

Farmington Hills, MI

4.9
917 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 917 reviews

June 08, 2021

I've had my older model 650i serviced here in the past and have always found this service department to be first rate. Repairs/Service completed timely and always to my satisfaction. Like most people I More

by bFit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Jun 09, 2021 -

BMW of Farmington Hills responded

Bfit, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Farmington Hills.

June 03, 2021

Brought my M Roadster in for an oil and brake fluid change. Car was ready as promised and very clean to boot. Their level of service was very good. I will definitely bring the car back again More

by carrera22000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in the Service Department
Jun 08, 2021 -

BMW of Farmington Hills responded

Carrera22000, we are very happy we could provide you with a positive experience!

June 03, 2021

BMW of Farmington Hills is the most wonderful place to get a new set of wheels. My X3 is sleek, has a smooth ride, and is the best vehicle I ever driven! Thanks to all of the team members who were excep More

by Bmw@123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Polsgrove, Michael Hymes
Jun 09, 2021 -

BMW of Farmington Hills responded

Bmw@123, we're glad you had such a wonderful experience with us!

June 03, 2021

Dealership is clean and well organized. Service advisor Ken Foster takes the time to keep me updated on service progress on my vehicle.When work is completed car is returned to me in very neat condition. More

by bert70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Jun 08, 2021 -

BMW of Farmington Hills responded

Bert70, thanks for your praise and kind comments about our team.

May 30, 2021

Ken Foster did an amazing job for. Great communication and worked with BMW diligently to get things taken care of. Highly recommend. The complete staff is very friendly. More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Jun 02, 2021 -

BMW of Farmington Hills responded

Chris, we are very happy we could provide you with a positive experience!

May 29, 2021

Outstanding customer service and top quality workmanship and a very fair price. I always receive excellent service at Erhard BMW OF Farmington Hills but Ken is a stand out! More

by Harriman.bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Jun 02, 2021 -

BMW of Farmington Hills responded

Harriman.bill, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Farmington Hills.

May 27, 2021

Great Experience as always, staff is always friendly and they finished my car same day! With as busy as things were they did not have a loaner car, but had a shuttle take me home which was nice More

by jclemens_mtgbanker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
May 29, 2021 -

BMW of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 15, 2021

Excellent service. Professional and responsive service advisor - Ken Foster. He was professional and very responsive. They provided me a rental at no additional cost while my car was in service. More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
May 27, 2021 -

BMW of Farmington Hills responded

We appreciate your positive review about your recent experience with us!

May 13, 2021

Excellent service. Professional and responsive service advisor - Ken Foster. Reasonable wait time. High quality work. I am a long-time customer that will return in the future. More

by 5 Series Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
May 27, 2021 -

BMW of Farmington Hills responded

5 Series Fan, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.

May 10, 2021

Very pleased! Good support on scheduling the appointment and excellent accommodation - it allowed me to comfortably work while waiting for the vehicle to be serviced. More

by ubaldo.angelino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
May 11, 2021 -

BMW of Farmington Hills responded

Ubaldo.angelino, thank you for your kind words and this wonderful review!

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