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BMW of Farmington Hills

Farmington Hills, MI

4.9
913 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 913 reviews

May 30, 2021

Ken Foster did an amazing job for. Great communication and worked with BMW diligently to get things taken care of. Highly recommend. The complete staff is very friendly. More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Jun 02, 2021 -

BMW of Farmington Hills responded

Chris, we are very happy we could provide you with a positive experience!

May 29, 2021

Outstanding customer service and top quality workmanship and a very fair price. I always receive excellent service at Erhard BMW OF Farmington Hills but Ken is a stand out! More

by Harriman.bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Jun 02, 2021 -

BMW of Farmington Hills responded

Harriman.bill, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Farmington Hills.

May 27, 2021

Great Experience as always, staff is always friendly and they finished my car same day! With as busy as things were they did not have a loaner car, but had a shuttle take me home which was nice More

by jclemens_mtgbanker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
May 29, 2021 -

BMW of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 15, 2021

Excellent service. Professional and responsive service advisor - Ken Foster. He was professional and very responsive. They provided me a rental at no additional cost while my car was in service. More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
May 27, 2021 -

BMW of Farmington Hills responded

We appreciate your positive review about your recent experience with us!

May 13, 2021

Excellent service. Professional and responsive service advisor - Ken Foster. Reasonable wait time. High quality work. I am a long-time customer that will return in the future. More

by 5 Series Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
May 27, 2021 -

BMW of Farmington Hills responded

5 Series Fan, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.

May 10, 2021

Very pleased! Good support on scheduling the appointment and excellent accommodation - it allowed me to comfortably work while waiting for the vehicle to be serviced. More

by ubaldo.angelino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
May 11, 2021 -

BMW of Farmington Hills responded

Ubaldo.angelino, thank you for your kind words and this wonderful review!

May 09, 2021

They were extremely Friendly, fastand efficient ,listened to what I needed for my car, and did it in less time then I thought I would recommend it to all More

by Naberry23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
May 10, 2021 -

BMW of Farmington Hills responded

We appreciate your positive review about your recent experience with us!

May 06, 2021

The service was excellent! I was very impressed with the wait time. The service department as well as the showroom was very professional. Nice and friendly environment. More

by geraldine.parker03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
May 10, 2021 -

BMW of Farmington Hills responded

Hi Geraldine.parker03, thank you so much for your positive comments about Erhard BMW of Farmington Hills!

May 06, 2021

They checked my whole car and they gave me a great price they also offered oil change and to replace my tire EASYWRK EASYWRK EASYWRK More

by EASYWRK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster I
May 10, 2021 -

BMW of Farmington Hills responded

Easywrk, thank you for your kind words and this wonderful review!

May 04, 2021

I was very pleased in our dealings with Kurt Hagemann. He was professional and very responsive. I was extremely impressed with his attention to detail in making sure my new car was absolutely perfect. It was More

by KST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Hagemann
May 10, 2021 -

BMW of Farmington Hills responded

Hi Kst, thank you so much for your positive comments about Erhard BMW of Farmington Hills!

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