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BMW of Farmington Hills

Farmington Hills, MI

4.9
913 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 913 reviews

April 11, 2021

I was pleased with the dealership personnel and the warm welcome we received upon our arrival. We found everyone to be quite helpful and accommodating. More

by Blu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Seit
Apr 12, 2021 -

BMW of Farmington Hills responded

Blu, thank you for your kind words and this wonderful review!

April 10, 2021

Dedrick was so nice! The service is always above and beyond! There always on top of things at BMW. Love going there when I need service. More

by Hanners45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dedrick
Apr 12, 2021 -

BMW of Farmington Hills responded

Hanners45, your satisfaction is our top priority.

April 09, 2021

Chad Rossetter, Just to describe his professional experience and knowledge of his job, is beyond me. very respectful and and knows how to describe you car needs at the time of repair. also treat t More

by Dario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
Apr 12, 2021 -

BMW of Farmington Hills responded

Dario, thank you for your kind review; we are happy to pass along your comments to Chad and the team here at Erhard BMW of Farmington Hills!

Apr 12, 2021 -

Dario responded

Yes...!

April 08, 2021

Ken Foster is the BEST!! He is always attentive to my needs and tries to find rebates for my service. I sometimes get a rose as well. Which is a nice touch :) More

by Keturah Jeffries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Apr 12, 2021 -

BMW of Farmington Hills responded

Keturah Jeffries, thank you for your kind words and this wonderful review!

April 07, 2021

Ken is always a professional and gives guidance when necessary. Thank you for setting up the service appointment and taking care of all the necessary work needed. You are all truly appreciated. More

by Roll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Apr 12, 2021 -

BMW of Farmington Hills responded

Roll, thanks for your praise and kind comments about our team.

April 07, 2021

This is the only dealership that has serviced each BMW I have had. Easy to get an appointment. Kenneth Foster (service rep) is knowledgable & makes every visit as easy as possible. Service performed as need More

by KarenO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Foster in Service. Peggy at the checkout desk-very helpful
Apr 09, 2021 -

BMW of Farmington Hills responded

Kareno, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Erhard BMW of Farmington Hills

April 07, 2021

Took 2003 BMW 325 I in for apt for the final airbag fix. Very well handled from making the apt to getting the fix done quickly. COVID precautions followed. Professional and polite folks. Thanks. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There were people, didn’t remember names.
Apr 12, 2021 -

BMW of Farmington Hills responded

Mark, we are very happy we could provide you with a positive experience!

April 06, 2021

Had difficulty in getting car to dealership. Joy was most helpful and understood my problem and worked with me to resolve it. Would gladly consider working with her in the future. More

by Asteslicke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy
Apr 12, 2021 -

BMW of Farmington Hills responded

Asteslicke, thank you for sharing your positive experience!

April 06, 2021

They did an AMAZING JOB!!Jeff was very professional and They did an AMAZING JOB!! Jeff was very professional and knew the car inside and out. It was a pleasure working with him to discuss options and dis More

by rsattler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Seit
Apr 12, 2021 -

BMW of Farmington Hills responded

Rsattler, thank you for your kind words and this wonderful review!

April 06, 2021

Had a Great experience with my Sales lady Shannon, and no issues at all with Dealership. Was in and out of the dealer in about 45 minutes. Thank You. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
Apr 12, 2021 -

BMW of Farmington Hills responded

Hi Joe, thank you so much for your positive comments about Erhard BMW of Farmington Hills!

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