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BMW of Farmington Hills
Farmington Hills, MI
916 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 916 reviews
February 06, 2021
Always great service! Chad is the best. Estimates are given are accurate and service is not pushed. I like the report that I received as well. given are accurate and service is not pushed. I like the report that I received as well. More
by colleen.pryslak
Employees Worked With
Chad Rossetter
February 03, 2021
My overall experience was very pleasant as always. The service I received was great and the staff (Joy) was amazing. She kept me informed on the service repairs I needed and her follow up with any questi service I received was great and the staff (Joy) was amazing. She kept me informed on the service repairs I needed and her follow up with any questions or concerns I had was top-notch. I would not expect anything less of the staff after my interactions with the amazing management staff (Tim). BMW Farmington Hills is the best ever! More
by monayfort
Employees Worked With
Joy in Service and Tim Polk. Awesome!
February 03, 2021
This is my second BMW and I have always had nothing but good experiences with Erhard BMW. The staff is always professional, friendly, and knowledgeable. I would and have recommended this dealer to friends good experiences with Erhard BMW. The staff is always professional, friendly, and knowledgeable. I would and have recommended this dealer to friends and family! More
by starship31
Employees Worked With
Jason Betts
February 03, 2021
I can’t say enough about the service department. Ken is a professional who is committed to customer care. Thank you for taking care of me and my BMW convertible. We both appreciate you. Dr Wolf. a professional who is committed to customer care. Thank you for taking care of me and my BMW convertible. We both appreciate you. Dr Wolf. More
by Stevewolfdds
Employees Worked With
Ken foster
February 02, 2021
Another enjoyable purchase experience with Tom K and the whole Erhard team. Really enjoyed the Display Showroom in which our car was staged for final review and presentation. Nice touch. whole Erhard team. Really enjoyed the Display Showroom in which our car was staged for final review and presentation. Nice touch. More
by BET
Employees Worked With
Tom Kelly, Michael Hymes
February 01, 2021
My service advisor Ken was very helpful. I also appreciate that the invoice states the mechanics license number. Ahmed serviced my 15 X3 and discovered an oil leak. I love that they do a thorough i appreciate that the invoice states the mechanics license number. Ahmed serviced my 15 X3 and discovered an oil leak. I love that they do a thorough inspection, but my past experience is that it does not always happen at each service. More
by Mdgriff15
Employees Worked With
Ken Foster, Ahmed Youussif
January 31, 2021
Scheduled maintenance, lease end pre inspection and sales consultation for next vehicle. No complaints whatsoever. Staff was nice and friendly, did not wait too long . consultation for next vehicle. No complaints whatsoever. Staff was nice and friendly, did not wait too long . More
by Gtchun
Employees Worked With
Tom Kelly, Matt for inspection.
January 30, 2021
Great service! Updates and car delivered back super clean. Always get me into a loaner when possible which makes life easier.... more streamlined payment process even easier to pick up car now. clean. Always get me into a loaner when possible which makes life easier.... more streamlined payment process even easier to pick up car now. More
by swskinsaver
Employees Worked With
Char& Jukian
January 30, 2021
Ken was very nice and provided me with prompt updates, and his colleagues were very accommodating. I will continue using the Farmington dealership for service. and his colleagues were very accommodating. I will continue using the Farmington dealership for service. More
by AAA26
Employees Worked With
Ken Foster
