BMW of Farmington Hills

I love working with the staff at Erhard BMW. Joy, thank you for the great job in the service department. Also, what I love about Erhard BMW of Farmington Hills, is that all the staff care about the guest you for the great job in the service department. Also, what I love about Erhard BMW of Farmington Hills, is that all the staff care about the guest and customers. If you are there for any reason at all, and are standing alone, whomever walks by always asks, with a smile, have you been helped? Is there anything I can do to assist? There are my favorite dealership in the Metro Detroit Area! Try them out! More

Another exceptional experience at Erhard BMW Farmington Hills. Dropped my car off for routine maintenance and to correct pot hole damage. they quickly identified the issues, has excellent correspondence wi Hills. Dropped my car off for routine maintenance and to correct pot hole damage. they quickly identified the issues, has excellent correspondence with me and corrected the damage extremely quickly and got my car back in the same day. Probably the most competent and efficient service center I have ever dealt with. Car was returned with exterior and interior cleaned! Love this dealership. More

Emergency walk in was no problem The rep Ken foster Took all the details and they fixed everything not only the urgent but also maintenance needs Well done all the details and they fixed everything not only the urgent but also maintenance needs Well done More

Great service from representative Ken Foster is amazing! I will ask for him every time I go there for service. He has raised the bar. Thanks! I will ask for him every time I go there for service. He has raised the bar. Thanks! More

These guys are great. Communicate well via email - text and phone call. Repairs are fast and fixed right the first time. my service advisor Joy is a tremendous asset for their dealer and phone call. Repairs are fast and fixed right the first time. my service advisor Joy is a tremendous asset for their dealer More

Great service from Service Manager Chris. I had an issue from my last appointment and he responded quickly and resolved it and then some! Thanks. from my last appointment and he responded quickly and resolved it and then some! Thanks. More

Fast friendly service every time !I was advised of the Fast friendly service every time ! I was advised of the findings and corrective requirements in a timely manner. Definitely will will be returning f Fast friendly service every time ! I was advised of the findings and corrective requirements in a timely manner. Definitely will will be returning for all my service needs More

Rude customer service rep. No greeting, talks over and very unfriendly. The experience made me feel as if I am not the paying customer. Bad experience. very unfriendly. The experience made me feel as if I am not the paying customer. Bad experience. More

The staff at Erhard BMW are always friendly and courteous. The showroom is clean and comfortable. They communicate with you about the status of your car, service information, etc. courteous. The showroom is clean and comfortable. They communicate with you about the status of your car, service information, etc. More

Have been a customer for over 12+ years, the staff and service is excellent. They give the best deals and explain the cost in detail and work with you. service is excellent. They give the best deals and explain the cost in detail and work with you. More