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BMW of Farmington Hills

Farmington Hills, MI

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Employees
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Vehicles
4.9
918 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 918 reviews

April 25, 2025

Staff acts professionally and consistently. estimates for how long needed to complete service are accurate. More

by JOHNJAWOR86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

BMW of Farmington Hills responded

Thank you for the great review, John! We’re glad to hear that our staff has consistently provided you with professional service and accurate time estimates. We appreciate your feedback for BMW of Farmington Hills and look forward to assisting you again on your next visit! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

Ken excellent service, polite professional took care of everything. Made sure I was all set waiting in the lounge. More

by dlc0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

BMW of Farmington Hills responded

Thanks for the great review! We're so glad Ken took care of everything and made sure you were comfortable at BMW of Farmington Hills. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

Excellent customer service. I was in and out pretty quickly. I highly recommend it to all my friends More

by T3OOWDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rosetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

BMW of Farmington Hills responded

Thank you! We appreciate your feedback about the excellent customer service at BMW of Farmington Hills. We're glad you were able to get in and out quickly. Thank you for recommending us to your friends and we look forward to seeing you again soon! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

Excellent Service. The staff was courteous and expert. Liked attention to detail. It was good experience. More

by REPLYTARIQ
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mikolowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

BMW of Farmington Hills responded

Thank you for sharing your experience at BMW of Farmington Hills! We’re happy to hear you had a great visit and appreciated the courtesy and attention to detail. We look forward to serving you again. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

Mike in the service department was excellent as always, keeping me up to date on progress. More

by wright_daniel64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

BMW of Farmington Hills responded

We truly appreciate you sharing your experience, Daniel! It's great to hear that Mike continues to provide top-notch service and keeps you updated on your car’s progress. We’re always here to help, and we look forward to serving you again soon at BMW of Farmington Hills. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

Chad is my service rep and has been for more 15 years. He’s the reason why I continue to buy BMW’s More

by Wephillips3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rosetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt Hagemann/ Sales
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Apr 25, 2025 -

BMW of Farmington Hills responded

We truly appreciate your feedback! It's great to hear that Chad has been such a consistent and trusted service rep for you over the years. We’re grateful for your long-term loyalty to both Chad and BMW of Farmington Hills. We look forward to continuing to provide you with excellent service in the future. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

Working with BMW of Farmington Hills is always easy. They get me in quickly. Resolve issues in a timely manner and are fair on pricing. More

by HEATHER.C.MYERS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

BMW of Farmington Hills responded

Heather, thank you for sharing your feedback about your experiences with BMW of Farmington Hills. It’s great to know that we could assist you quickly and fairly. We look forward to serving you again in the future. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

Nice place and Knowledgeable professionals. This is for a repair quoted earlier. Everything was done nicely, More

by SHELLYMA2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

BMW of Farmington Hills responded

Thank you for sharing your experience, Shelly! We appreciate your feedback about BMW of Farmington Hills and are glad to hear that you found our professionals knowledgeable and the repair process satisfactory. We look forward to serving you again. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

It was great having Ken again as my rep. I was in a tough bind and he took care of me, my car and the entire wheel and tire insurance policy (which is a must have if you drive a BMW in MI). More

by mike.drapeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Jacobs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

BMW of Farmington Hills responded

Thank you for your kind words, Mike! We're glad that Ken was able to assist you effectively during your tough situation. At BMW of Farmington Hills, we believe that having the right insurance coverage is essential, especially for BMW drivers in Michigan. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

From the sales department to management to the finance department and especially service this dealership is the absolute best? More

by PETERS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Rosetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

BMW of Farmington Hills responded

Thank you so much for review! We appreciate your feedback about our sales, management, finance, and service departments at BMW of Farmington Hills. It means a lot to us that you had such a positive experience. We look forward to seeing you again in the future. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

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