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BMW of Farmington Hills

Farmington Hills, MI

4.9
926 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 926 reviews

April 25, 2025

Very professional. Amazing service. Jason is a very awesome great person. I have been working with him for over 22 years. That should tell how how great his character a More

by TSTIPHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Betts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

BMW of Farmington Hills responded

Thank you for your fantastic review! We truly appreciate your kind words about our team, especially Jason. It’s wonderful to hear about your long-standing relationship with him and how much you value his service. At BMW of Farmington Hills, we strive to provide a professional and friendly experience for all our customers. We look forward to seeing you again soon! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

Friendly courteous staff, and a place where I feel appreciated. Reliable service and a fantastic coffee machine. More

by WWGUTOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Bahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Rosetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

BMW of Farmington Hills responded

Thank you so much for your kind words! We’re delighted to hear that you had a positive experience at BMW of Farmington Hills and that our friendly staff and reliable service made you feel appreciated. We're also glad you enjoyed our coffee machine! We look forward to welcoming you back soon. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

My experience with my service consultant Ken and the entire dealership has been very professional and accommodating. I highly recommend BMW of Farmington. More

by MBGTOUCHDOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you so much for your review! We’re glad to hear that your experience with Ken and the entire team was professional and accommodating. We appreciate your recommendation of BMW of Farmington Hills. We look forward to continuing to provide you with excellent service in the future. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

Jason was professional! Team did a great job! Keep up the good work! Greg Zotos More

by gzotos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Betts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you, Greg! We appreciate your kind words about Jason and our team's efforts at BMW of Farmington Hills. We're glad to hear you had a great experience and we'll continue to strive for excellence. We look forward to seeing you again. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

Ken is a good advocate who works efficiently and communicates effectively. I appreciate his planning ahead to schedule a loaner for me, knowing I would need one. More

by MJABLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

BMW of Farmington Hills responded

Thank you! We’re pleased to hear that Ken was able to advocate for you and handle everything efficiently. It's great to know that his proactive approach in scheduling a loaner made your experience even smoother at BMW of Farmington Hills. We appreciate your trust in us and look forward to assisting you again in the future. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

Excellent service. He was very efficient and let me know how long everything should take. More

by tim@corriganoil.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rosetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you for your excellent feedback, Tim! It's great to know that you had a positive experience with our team at BMW of Farmington Hills. We're pleased to hear the service met your expectations for efficiency and communication. We look forward to seeing you again for your next visit. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

Mike Hood is a pleasure to work with. I never feel as if I'm being taking advantage of at BMW Farmington Hills. They are all consummate professionals! More

by ANDREW.IAN.PORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rosetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

BMW of Farmington Hills responded

Thank you for your review, Andrew! We're so glad you had a positive experience with Mike at BMW of Farmington Hills. We pride ourselves on maintaining professionalism and ensuring our customers feel valued. We look forward to assisting you again in the future. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

Staff acts professionally and consistently. estimates for how long needed to complete service are accurate. More

by JOHNJAWOR86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

BMW of Farmington Hills responded

Thank you for the great review, John! We’re glad to hear that our staff has consistently provided you with professional service and accurate time estimates. We appreciate your feedback for BMW of Farmington Hills and look forward to assisting you again on your next visit! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

Ken excellent service, polite professional took care of everything. Made sure I was all set waiting in the lounge. More

by dlc0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

BMW of Farmington Hills responded

Thanks for the great review! We're so glad Ken took care of everything and made sure you were comfortable at BMW of Farmington Hills. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

Excellent customer service. I was in and out pretty quickly. I highly recommend it to all my friends More

by T3OOWDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rosetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

BMW of Farmington Hills responded

Thank you! We appreciate your feedback about the excellent customer service at BMW of Farmington Hills. We're glad you were able to get in and out quickly. Thank you for recommending us to your friends and we look forward to seeing you again soon! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

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