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BMW of Farmington Hills
Farmington Hills, MI
913 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 913 reviews
November 30, 2020
Great service. Much better than BMW of Ann Arbor. Recommend this dealer over them any day. Will return for future service. Thanks for all your assistance. Recommend this dealer over them any day. Will return for future service. Thanks for all your assistance. More
by Dwest2087
Employees Worked With
Advisor
November 30, 2020
Excellent customer service from Ryan Jacobs. I did not have much time to wait for the paper work; therfore he had everything ready for me when I returned to pick up my car the next day.Love my new BMW have much time to wait for the paper work; therfore he had everything ready for me when I returned to pick up my car the next day.Love my new BMW More
by Tee
Employees Worked With
Ryan Jacobs
November 29, 2020
Without my knowledge or consent they erased/changed most all settings in my vehicle...they were dismissive of the significant inconvenience. Countless items I programmed and set up over the years were gone all settings in my vehicle...they were dismissive of the significant inconvenience. Countless items I programmed and set up over the years were gone. More
by Bill R
Employees Worked With
Chad
November 29, 2020
Always excellent service at Erhard BMW, ready and quick service, great customer waiting area, LWys leave with a clean car and a good understanding of the service provided service, great customer waiting area, LWys leave with a clean car and a good understanding of the service provided More
by dsmith
Employees Worked With
Jason Betts
November 27, 2020
Erhard BMW of Farmington Hills is a fantastic place to have my car serviced. They are always professional and quick with their service. I have never had a problem. have my car serviced. They are always professional and quick with their service. I have never had a problem. More
by Johne106
Employees Worked With
Kendrick
November 26, 2020
Superb management....incredible customer relations....joyous results... And in all the years I have been feeling with them, ONLY total satisfaction Has been the result‼️ relations....joyous results... And in all the years I have been feeling with them, ONLY total satisfaction Has been the result‼️ More
by Karensklar01@gmail.com
Employees Worked With
Steve Williams and Matthew Rosen
November 26, 2020
The Service group is outstanding. They are always courteous, professional and knowledgeable. I am on my second BMW X5 and could not be more satisfied. Ken F. is terrific. courteous, professional and knowledgeable. I am on my second BMW X5 and could not be more satisfied. Ken F. is terrific. More
by epyatenko
Employees Worked With
Ken Foster
November 25, 2020
Very happy with my purchase from Erhard BMW. Jeff made the process very smooth and easy for me. He was very responsive to questions and had everything ready on time. Very convenient that they are able t the process very smooth and easy for me. He was very responsive to questions and had everything ready on time. Very convenient that they are able to issue license plates on-site instead of waiting for a plate from Secretary of State. It was my daughter’s birthday the day we picked the car up and he was very kind to give her a couple gifts. Great people. More
by Denisemarshall029
Employees Worked With
Jeff Seit
