Back

BMW of Farmington Hills

Farmington Hills, MI

4.9
913 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
Contact Dealership

38700 Grand River Ave.

Farmington Hills, MI

48335

Directions

By Type

Showing 913 reviews

November 02, 2020

Outstanding service and selection. From sales to signing, the entire process was professional, easy and staff was attentive to all of my needs which were met with the highest standards! Excellent and fair ma More

by proballsports
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Williams, Rob Johnson
Nov 10, 2020 -

BMW of Farmington Hills responded

Proballsports, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Farmington Hills!

November 02, 2020

I am delighted with the service Corey Bahr has given me. He has answered all my questions and requests. Michael Hymes was also very helpful, I will definitely be using Corey for my next car as well as re More

by Callmejoice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Bahr, Michael Hymes
Nov 10, 2020 -

BMW of Farmington Hills responded

Callmejoice, we're happy to hear you had such a positive experience with our team!

November 01, 2020

I have had three experiences at this dealership service department. Each time I received prompt and friendly service. I recommend Erhard BMW of Farmington Hills. More

by Susan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Nov 10, 2020 -

BMW of Farmington Hills responded

Hi Susan, thank you so much for your positive comments about Erhard BMW of Farmington Hills!

October 31, 2020

Jason did a great job. Very easy to get an appointment and my car was ready when promised. My car was cleaned and detailed as well More

by Artjowahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 07, 2020 -

BMW of Farmington Hills responded

Artjowahl, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW.

October 30, 2020

Always a pleasant experience to have my car serviced here. I am told that the cost of service at a dealership is more but you are paying for TRUST so for me it is worth it. More

by C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Nov 07, 2020 -

BMW of Farmington Hills responded

C, we're happy you found our staff to be so supportive during your experience here at Erhard BMW.

October 29, 2020

I towed veh in for Coolant leak and some other repairs i spent $3500 and after I picked up veh coolant still leaking took it back same day sent more money on the coolant leak then picked up veh again and co More

by Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken
October 29, 2020

For me this Erhard BMW of Farmington Hills is exceptional. Why - because I have been a customer for over 10 years and am treated very well - so well that I have just purchased my 3rd BMW with More

by Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kelly, Chad Rossetter, Jason Betts and more
Nov 07, 2020 -

BMW of Farmington Hills responded

Roy, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!

October 29, 2020

Illir Doresi is very professional, friendly and knowledgeable. I was impressed with the high level of quality service he, and the other dealership staff, provided. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Illir Doresi, Steve Williams
Nov 07, 2020 -

BMW of Farmington Hills responded

Chris, thank you for sharing your positive experience!

October 28, 2020

It was indicated fluid levels would be topped off; they were not. No paper mats put in car prior to service. Certainly unhappy with prices quoted. Inflated prices!! More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
Nov 07, 2020 -

BMW of Farmington Hills responded

Hi Maria, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We'd like the opportunity to discuss this with you. Please reach out to us at (248) 306-6800 at your earliest convenience to discuss how we can turn your experience into a positive one.

October 25, 2020

I had to just bring in my truck for a recall driver air bag but I have been there for other reasons and every time I go in I have excellent customer service More

by Joycoleman05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy
Oct 28, 2020 -

BMW of Farmington Hills responded

Hi Joycoleman05! We're so happy we were able to help you out!

...
53
...