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BMW of Farmington Hills

Farmington Hills, MI

4.9
913 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 913 reviews

October 13, 2020

Ken was great and professional despite everything that was going on. I came in because my BMW 340 was losing air on the passenger rear tire. More

by jbalani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Foster
Oct 16, 2020 -

BMW of Farmington Hills responded

Jbalani, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

October 13, 2020

Bought a 2018 330e. Ramzy couldn't have been more helpful and professional as were everybody we dealt with at the dealership. It was an excellent experience. Would definitely come to this dealership again to More

by esb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramzy
Oct 16, 2020 -

BMW of Farmington Hills responded

Hi Esb, we are very happy to have provided you with such a positive experience!

October 12, 2020

I had a tire leak after 3months of purchase, though initially did not want to fix the tire at no cost, they did after a few minutes discussions. Thanks More

by Roselyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken, Foster
Oct 16, 2020 -

BMW of Farmington Hills responded

Hi Roselyn! We're so happy we were able to help you out!

October 11, 2020

Recently bought a used 2009 BMW X5 with 62,000 miles. Needed some service, rear brakes, coolant flush, sparks plugs changed. Erhard BMW service department was excellent. Ken Foster was fantastic. Great e More

by cindyandlance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Nov 07, 2020 -

BMW of Farmington Hills responded

Cindyandlance, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!

October 10, 2020

Joy was great to work with as a service advisor. She got the car serviced promptly and arranged transportation. She made the experience efficient and enjoyable. A+ More

by Bob F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Diericks
Nov 07, 2020 -

BMW of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 09, 2020

In June 2020, I deferred replacing the rear breaks on my 2002 BMW 530. By October 2020, it was time to replace them. The same price quoted in June was homered in October. The work was done quickly. More

by Irishtim80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Nov 07, 2020 -

BMW of Farmington Hills responded

Irishtim80, we are glad we could help!

October 09, 2020

Professional, friendly service. Ken does a great job of taking care of everything and making sure it's easy to get in and out quickly. More

by brybicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Nov 07, 2020 -

BMW of Farmington Hills responded

Brybicki, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW.

October 05, 2020

Great experience. In and out. Jason was a real pro and the shop tech that di the trouble shooting fixed an annoying noise. I like my car again! More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Nov 07, 2020 -

BMW of Farmington Hills responded

Todd, we are glad we could help!

October 05, 2020

I always have great experience with Kendrick (Service Department in Farmington Hills). He was very professional, with a personal attention to customer's needs. Thank you! More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick
Oct 16, 2020 -

BMW of Farmington Hills responded

Anna, we are very happy we could provide you with a positive experience!

October 05, 2020

Great experience, as always. Had the car in for regular oil and brake service. It took Ken less than 10 minutes to write the service order, get a loaner car and me out the door again. Service was finished More

by Hinrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Nov 07, 2020 -

BMW of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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