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BMW of Farmington Hills
Farmington Hills, MI
913 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 913 reviews
September 27, 2020
Very good experience..advisor was friendly, knowledgeable and helpful. Did take multiple test drives and advisor was very patient during all the process..Overall excellent experience. and helpful. Did take multiple test drives and advisor was very patient during all the process..Overall excellent experience. More
by Ketan
Employees Worked With
Ryan Jacobs
September 27, 2020
Chad Rossiter was my service specialist. He always gets my appointments on time and back with me in a timely manner. I have an older model so issues are increasingly popping up. Always straightforward with my appointments on time and back with me in a timely manner. I have an older model so issues are increasingly popping up. Always straightforward with the problem and the price. More
by johnjawor
Employees Worked With
Chad Rossiter
September 25, 2020
This was my first visit to Erhard BMW, and I must say that you have a very high standard. This was by far the best, most courteous and competent trip to the repair shop I can remember. Ken was world clas that you have a very high standard. This was by far the best, most courteous and competent trip to the repair shop I can remember. Ken was world class!! More
by Josephgause280
Employees Worked With
Ken Foster
September 24, 2020
Ken F. booked my appointment and took time to keep me up dated during the process. He also ensured that my vehicle was cleaned when returned to me. Excellent service!!! dated during the process. He also ensured that my vehicle was cleaned when returned to me. Excellent service!!! More
by Valentine
Employees Worked With
Ken Foster
September 23, 2020
The Service Team at Erhard BMW sets the premier standard, from which other dealerships should take a lesson. Appointments are easy to schedule, they are ready for you when you show up, and your car is servi from which other dealerships should take a lesson. Appointments are easy to schedule, they are ready for you when you show up, and your car is serviced and ready to go quickly - My Service Rep is Chad Rossetter - outstanding! Many thanks to the whole team!! More
by MaryGBurke
Employees Worked With
Chad Rossetter
September 23, 2020
Excellent service experience, car was done on time no issues. I was provided a loaner car which was a great experience to test out a different model. X7 issues. I was provided a loaner car which was a great experience to test out a different model. X7 More
by Dave Canedo
Employees Worked With
Chad Riser
September 20, 2020
Dealership was beautiful and professionally ran. I HAD A GREAT EXPERIENCE, purchasing my BMW x4 M series from Illr. He treated us like family and answered all our questions. We are excited and look forward GREAT EXPERIENCE, purchasing my BMW x4 M series from Illr. He treated us like family and answered all our questions. We are excited and look forward to the future with BMW. More
by lex
Employees Worked With
Illr
September 16, 2020
Very quick and decent service. I actually do not have an appointment. Ken still would like to have the technicians to take care of my car and find out the concern. appointment. Ken still would like to have the technicians to take care of my car and find out the concern. More
by Hero
Employees Worked With
Ken
