Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Farmington Hills
Farmington Hills, MI
929 Reviews
Looking for a new BMW or BMW SUV? Our knowledgeable team of BMW experts is here to help! We're pro's at finding the perfect fit based on personality, lifestyle, driving habits, and, of course, budget. We have plenty of options to choose from between our wide selection of new and pre-owned BMWs, as well as used vehicles made by other manufacturers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 929 reviews
November 18, 2019
Driver assistance malfunctioned, lane change camera loose, asked me to pay $1900 for new windshield. I pressed the camera back and fixed it myself for zero dollar. loose, asked me to pay $1900 for new windshield. I pressed the camera back and fixed it myself for zero dollar. More
by X4
Employees Worked With
Joy
November 16, 2019
My experience at this dealer was excellent, thanks to Jason Betts. Friendly and efficient service. My vehicle was ready when promised. I will definitely keep returning to this BMW location for future ne Jason Betts. Friendly and efficient service. My vehicle was ready when promised. I will definitely keep returning to this BMW location for future needs. More
by Dan.bodak
Employees Worked With
Jason Betts
November 15, 2019
Excellent Customer Service Ken Foster has been great! I have had my BMW for 5 years and have always come to Erhard for service. While the price is likely a bit higher than I mi Ken Foster has been great! I have had my BMW for 5 years and have always come to Erhard for service. While the price is likely a bit higher than I might pay elsewhere, the customer service and quality of work is worth it to me. I also appreciate the free loaner car. In addition to that, I trust them. More
by Von
Employees Worked With
Ken Foster
November 12, 2019
High Quality Service I've had my BMW for nearly 12 years. Over those years, the quality of the service has been consistently high and the people are always professional a I've had my BMW for nearly 12 years. Over those years, the quality of the service has been consistently high and the people are always professional and respectful. Thanks to Chad Rossetter and the rest of the crew for keeping my car running and providing a pleasant service experience! More
by Pat
Employees Worked With
Chad Rossetter, Ken Foster
November 09, 2019
Thank you Ken for the great customer service I experienced with you and BMW. You provided me with a courtesy car that was a joy to drive. It was a simple oil change and a recall that was taken car experienced with you and BMW. You provided me with a courtesy car that was a joy to drive. It was a simple oil change and a recall that was taken care of and the car drove better on my drive home than when I brought it in. Thanks again. More
by Rabb
Employees Worked With
Kenneth Foster
November 06, 2019
Thank you Joy for providing such excellent Customer Joy and professional service! Your assistance with getting me in and out was greatly appreciated! Loyal Customer and professional service! Your assistance with getting me in and out was greatly appreciated! Loyal Customer More
by E
Employees Worked With
Joy
November 05, 2019
I always have a fantastic experience at Erhard BMW of Farmington Hills. Chad Rossiter is the very BEST and he never fails to make you feel like his only customer. Farmington Hills. Chad Rossiter is the very BEST and he never fails to make you feel like his only customer. More
by CUSTOMER2020
Employees Worked With
Chad Rossiter
November 01, 2019
Thank you Joy- windshield chip repair looks perfect! Timely service and friendly staff. Very pleased with my experience and would absolutely recommend this dealership to others. Timely service and friendly staff. Very pleased with my experience and would absolutely recommend this dealership to others. More
by Jame285
Employees Worked With
Joy
