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BMW of Farmington Hills

Farmington Hills, MI

4.7
860 Reviews

38700 Grand River Ave.

Farmington Hills, MI

48335

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Showing 860 reviews

July 29, 2012

I have rated great for everything, being a female and going into a dealership to purchase a car can be very intimidating. They made me feel comfortable and made sure I knew and understood the car before More

by Kimlammers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt
Jul 30, 2012 -

BMW of Farmington Hills responded

Thank you! We are here to help you have a wonderful BMW experience.

May 27, 2012

I was in the market for my first BMW, wanting to go the certified pre-owned (CPO) route, and have heard numerous good things abou the Erhard dealerships as well as their sales force. My experience while a More

by rosewoood23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramzy Elkawa
May 29, 2012 -

BMW of Farmington Hills responded

Thank you. We are so glad to be a part of your first BMW purchase experience. Enjoy your new BMW!

May 05, 2012

I have dealt with erhard for the past three years since moving to Michigan. Having owned and bought BMW's for more than 35 years in South Africa, the UK and now the USA I can say that Erhard delivers serv More

by bigplatcool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Seit
May 07, 2012 -

BMW of Farmington Hills responded

We are proud to be in such great company. Thank you for your kind words.

April 30, 2012

This is my first BMW and I am sorry that I didn't discover BMW years ago. The buying experience was exceptional. From the moment I walked into the dealership to delivery of my vehicle. On a scale f More

by soupisk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Williams
May 07, 2012 -

BMW of Farmington Hills responded

Thank you. Welcome to BMW and inparticular Erhard BMW. We are so glad to be a part of you experience.

April 13, 2012

from the time that we walked through the door, everyone treated us as we where old friends. our client advisor and financial advsior were so pleasant to work with.I felt that they had our best interested. More

by nytonza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kurt hagemann
Apr 13, 2012 -

BMW of Farmington Hills responded

That is so very kind. Thank you! We are hear to help.

April 09, 2012

I had great experience working with Ramzy, he was very professional and patient, the dealership environment is very friendly too, I will definitely recommend to whom are looking. More

by Jingfei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramzy Elkawa
Apr 10, 2012 -

BMW of Farmington Hills responded

Thank you! Ramzy is a true professional.

April 09, 2012

The sales (leasing) experience was smooth and trouble-free from beginning to end. The salesman, Ramzy Elkawa, was helpful and knowledgeable about the product, lease terms, etc. The was no rushi More

by wvashak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramzy Elkawa
Apr 10, 2012 -

BMW of Farmington Hills responded

We are pleased you had such a positive experience. Thank you for sharing!

April 07, 2012

I chose them after several weeks of searching online and at other dealerships. They are very Customer-oriented, courteous and efficient. Extremely competent. I will start with them on my next vehicle purcha More

by gaa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johnson
Apr 10, 2012 -

BMW of Farmington Hills responded

Thank you for your kind words.

March 16, 2012

My wife and I were able to find and order the car we wanted with prompt excellent friendly customer service that we would recommend highly. More

by charcot5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Kelley
Mar 19, 2012 -

BMW of Farmington Hills responded

Thank you! Tom is great.

March 03, 2012

Great experience. Salesperson spent a bunch of time with me explaining features. Car was delivered in perfect condition. Much better experience than I've had with the Audi dealer down the street. Highly More

by Lawhar86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Johnson, Linda Yates
Mar 12, 2012 -

BMW of Farmington Hills responded

Thank you! We think Rob and Linda are awesome.

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