BMW of Farmington Hills

John was a pleasure to work with - he did everything he said he would on time, exactly as explained, and at the exact price we agreed on. They even cleaned my license plate before putting it on my new 3-s said he would on time, exactly as explained, and at the exact price we agreed on. They even cleaned my license plate before putting it on my new 3-series! Now that is customer service. I would highly recommend John and the entire Erhard team. More

Excellent customer service. They did everything they could and then some to get me the car I wanted! They knew how much it meant to me to have it by christmas and they got it prepped the week before.Hig could and then some to get me the car I wanted! They knew how much it meant to me to have it by christmas and they got it prepped the week before.Highly recommend! More

Ken Foster is the greatest service representative in the entire world of BMW Dealerships. Ken referred me to another wonderful person named John Moyer. John is in the sales department. I had a wonderful cus entire world of BMW Dealerships. Ken referred me to another wonderful person named John Moyer. John is in the sales department. I had a wonderful customer experience with John purchasing my new 2013 BMW 5 series. John was very helpful in getting the car that I wanted and the perfect price. I love my new car! I highly recommend Erhard BMW of Farmington Hills for a wonderful customer experience. Ask for John or Ken. Thanks again John and Ken! More

I had previously bought a vehicle from this dealership quite a few years ago. The one reason I went to this dealership was the overall size of their place. It provides options to look at a lot of differen quite a few years ago. The one reason I went to this dealership was the overall size of their place. It provides options to look at a lot of different cars/options/colors etc. The reason I will go back to this dealer (if/when I need a new vehicle) is for the client advisor. I worked with Chadd Schmidt at this dealership and I must say that it was the most pleasant car buying experience that I have ever had. He understood what my needs were and got me the vehicle that fit my needs. It was very relaxed compared to the usual stress that is associated with buying a new car. I highly recommend this dealership and working with Chadd when you want to buy a new vehicle. More

From the moment I walked into the Erhard Dealership, it was VIP service all the way. Chadd my sales rep worked very closely with Mike his manager to ensure I got the perfect car for my needs and style and was VIP service all the way. Chadd my sales rep worked very closely with Mike his manager to ensure I got the perfect car for my needs and style and at the best price! Even when Chadd wasn’t there to answer my questions, his partner John was always happy to step up and help out. I love, love, LOVE my new car, and I have Chadd to thank. I will always recommend the Erhard Dealership to anyone for great quality and service. I drove an hour out of my way from Auburn Hills to the Erhard location because I heard their customer service was top notch, and they didn’t let me down. It was worth the drive to Erhard. More

This is the second time I have worked with Kurt to purchase a vehicle. This time I worked with Kurt from the start (In the first purchase, Kurt took over the account from another rep who quit the deal purchase a vehicle. This time I worked with Kurt from the start (In the first purchase, Kurt took over the account from another rep who quit the dealership.) The entire experience has been great. For this particular experience, there were mistakes made in my purchase agreement in terms of C.O.B. While I did signed it by mistake, Kurt and the sales manager did not hesitate to correct for the mistake at delivery. I took "honoring a deal", even if it is simply verbal, very seriously. Being a reputable dealer, I expect them to do the right thing, and they did. Besides, Kurt addressed all my questions and concerns about the vehicle and pricing to my satisfaction. I am someone who would explore all options before making a decision. Kurt is also very accommodating while making the delivery. The entire delivery process is as streamline as it could possibly be, even though I had to return a previously leased vehicle to another dealership of a different make. More

For my new BMW lease car, Kurt did a great job in making the process as smooth as ever possible. I enjoyed especially that all administratitive work has been handled by the Erhard crew. the process as smooth as ever possible. I enjoyed especially that all administratitive work has been handled by the Erhard crew. More

I have rated great for everything, being a female and going into a dealership to purchase a car can be very intimidating. They made me feel comfortable and made sure I knew and understood the car before going into a dealership to purchase a car can be very intimidating. They made me feel comfortable and made sure I knew and understood the car before leaving. I loved your in-house license p,ate and tags, just one less stop to make when purchasing a vehicle. My initial visit July 3 was to purchase a new 3 series BMW, but the mor I thought about the miles that I would put on it, I changed my mind to buy a pre-owned 3 series, no one pressured me on that decision, so Thank You. Kim Lammers More

I was in the market for my first BMW, wanting to go the certified pre-owned (CPO) route, and have heard numerous good things abou the Erhard dealerships as well as their sales force. My experience while a certified pre-owned (CPO) route, and have heard numerous good things abou the Erhard dealerships as well as their sales force. My experience while at the Farmington Hills dealership was nothing but exceptional, Ramzy was very knowledgeable about the car, which was perfect for me as I had multiple questions. He was not trying to push me into buying the car, but rather educating me on all that the BMW automobiles have to offer. The price was reasonable, Erhard worked with me to get the financing and price I was comfortable with, and in the end because of their willingness to make the customer happy I was able to get into my first BMW. I would definitely recommend Erhard to anyone looking for a CPO BMW. More

I have dealt with erhard for the past three years since moving to Michigan. Having owned and bought BMW's for more than 35 years in South Africa, the UK and now the USA I can say that Erhard delivers serv moving to Michigan. Having owned and bought BMW's for more than 35 years in South Africa, the UK and now the USA I can say that Erhard delivers service and assistance along with the best BMW dealers anywhere. More