Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Fort Lauderdale
Fort Lauderdale, FL
358 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
358 Reviews of BMW of Fort Lauderdale
December 23, 2025
I purchased a 2020 M550i from BMW of Fort Lauderdale and experienced multiple critical failures in less than 10 days and fewer than 200 miles of driving. 1. Coolant Failure: The car developed a signific experienced multiple critical failures in less than 10 days and fewer than 200 miles of driving. 1. Coolant Failure: The car developed a significant coolant leak immediately. Professional diagnosis at another BMW dealer confirmed a cracked expansion tank and degraded vent lines (documented in TSB SI B12 07 21). The repair is quoted at $3,400. This level of degradation should have been caught during any basic inspection, let alone on a car marketed as "CPO" on their website. 2. xDrive Negligence: Most concerningly, the dealer installed new rear tires (9mm) but left worn tires on the front (5mm). This 4mm variance violates BMW’s strict xDrive tolerance (max 2mm difference), which has caused a dangerous transfer case shudder. This is a potential $7,000+ repair caused directly by the service department's failure to follow BMW’s own drivetrain standards. 3. Misleading Advertising & Zero Support: The vehicle was listed as "Certified Pre-Owned" (CPO) on their site, yet I discovered after purchase the coverage had expired. I have reached out to General Manager Keith Cordeiro to resolve this amicably but have been completely ignored. I am now thousands of dollars deep in repairs on a car I’ve barely owned for two weeks, and BMW of Fort Lauderdale has made no effort to help in any manner. If you buy from this dealer, I strongly recommend a third-party PPI that isn't from Specktion as they didn't make an effort to check the vehicle beyond simple measurements and exterior checks. More
by Jonathan Leack
Employees Worked With
Shift Digital
December 02, 2025
Visiting this dealership was not the greatest experience. I waited around for 15 minutes and once the salesman finally got to me his attitude,body language and demeanor was very bad. Dealership wasn’t very I waited around for 15 minutes and once the salesman finally got to me his attitude,body language and demeanor was very bad. Dealership wasn’t very busy so I’m not really sure why he took so long to help me. He never apologized for having a customer wait so long for service. I was accompanied with two other BMW customers. The three of us have been BMW owners for about 30 years. We have never experienced this type of negative customer service at any other BMW DEALERSHIPS. The bottom line is that I received subpar customer service at this particular BMW dealership. More
by Trogers
Employees Worked With
Shift Digital
January 20, 2025
Vehicle was not properly detailed. That's the least you can do. Claimed it was a CPO until it wasn't...this type of information factors into purchase decision. Overall attitude felt That's the least you can do. Claimed it was a CPO until it wasn't...this type of information factors into purchase decision. Overall attitude felt like take it or leave it instead of one where you were truly interested in building a long term customer relationship More
by kyleigh75
Employees Worked With
Shift Digital
January 10, 2025
As always, Tom Ignizio, my service advisor during the past 5 year's understands the meaning of treating his clients with respect, fairness and understanding. past 5 year's understands the meaning of treating his clients with respect, fairness and understanding. More
by bob
Employees Worked With
Keith Cordiero
October 25, 2024
Service is always top notch. My service advisor, Darrell Raines, is very professional and friendly. Great follow up. Keeps my time spent at the dealership to a minimum. My service advisor, Darrell Raines, is very professional and friendly. Great follow up. Keeps my time spent at the dealership to a minimum. More
by mjmq45
Employees Worked With
Glen Alvarado, Shift Digital
October 21, 2024
I purchased CPO (Certified Pre-Owned) X7. I was quoted a wrong price. I got it with 4 years extended warranty and when my credit was pulled and everything was done, they said it was a human m I was quoted a wrong price. I got it with 4 years extended warranty and when my credit was pulled and everything was done, they said it was a human mistake, and it is just 2 years warranty, and you have to pay more if you want to get 4 years. Also, I was told that it's a CPO and all services are done, and nothing is due until a year. When I got the vehicle, oil change and brake fluid are due in 3 months. I have been a regular customer to different BMW franchises but never had this bad experience ever. Would not recommend and shall never get back to purchase anything again. More
by Anonymous
Employees Worked With
Shift Digital
October 19, 2024
I have been buying cars from Ft Lauderdale BMW for about 20 years. My newest X5 for 2025 has been the best experience by far with Keith the GM, Brian the salesman and Warren my finance guy. It was an easie 20 years. My newest X5 for 2025 has been the best experience by far with Keith the GM, Brian the salesman and Warren my finance guy. It was an easier and smoother experience from building my car online, sending it to Keith who ordered my car, Brian doing my delivery and Warren checking me out on my lease. This process is how it should be every time. What a team. The added customer service when I arrived by having my shiny new car in a VIP room with a red carpet and TV monitor that said Congratulations Kim was icing on the cake. How special. LOVED IT and LOVE my 2025 X5. More
by Kimberly's Dreams
Employees Worked With
Keith, GM / Brian, Sales / Warren, Finance, Shift Digital
