BMW of Fort Myers

I purchased a 2017 440i from BMW of Fort Myers on 3/15/2019 including a maintenance package, appearance protection package, and extended warranty. At the time of purchase I was handed a sheet of pape 3/15/2019 including a maintenance package, appearance protection package, and extended warranty. At the time of purchase I was handed a sheet of paper describing the maintenance package, which clearly laid out that it included 3 years/36,000 miles of service for $640. I was told this covered the first 3 services. I was never given a contract, simply the record of payment on the deal sheet. As this is a very low mileage vehicle, I was happy that it would cover the next 3 yearly services. When I went in for the year 2 service I found out the internal contract was dated back to the original owners purchase date and that it had expired. The salesman/sales manager (John and Troy) did offer to cover the second year service (a $100 value), if I brought it down to Fort Myers for service, but will not now cover the third service which is substantially more. A second issue involves the appearance package treatment that was supposedly applied in 15 minutes and I firmly believe was never applied. Bottom line on both issues, is that I definitely feel that I fell for two used car scams conducted by this dealership. More

I LOVE this dealership. I own a BMW X3, and every time I go for a car wash or to put pressures in my tires, the customer service associate Ryan is so nice and sweet. Even wh I own a BMW X3, and every time I go for a car wash or to put pressures in my tires, the customer service associate Ryan is so nice and sweet. Even when I’m having a bad day, his presence alone lifts my spirits up. 10/10 highly recommend. More

Service department was great today and helped me with my time crunch. Matt in service went beyond helpful. Thanks, guys and gals. time crunch. Matt in service went beyond helpful. Thanks, guys and gals. More

Joe Weidenfeller was our sales representative and he did great work! He listened to our asks and really worked to understand what car would be the best fit for us. He was incredibly helpful, honest and supp great work! He listened to our asks and really worked to understand what car would be the best fit for us. He was incredibly helpful, honest and supportive. We ended up buying a pre- owned X3 and are so happy with it. Thank you to everyone at BMW Fort Myers for making our experience pleasant and seamless! More

If your time has any value and driving far to an appointment here, beware. I drove an hour and a half for a 10:30 AM appointment I confirmed late on the day before. When I arrived, I was told the appointment here, beware. I drove an hour and a half for a 10:30 AM appointment I confirmed late on the day before. When I arrived, I was told the car had been sold "earlier this morning". Maybe it was. If we reach out to dealers via online shopping site (I did), they immediately text and email. Which is fine with me. Once their opportunity to sell me the car is gone, they feel no obligation to extend the courtesy of valuing my time. More

Such a wonderful and easy process with Julian from start to finish. He was incredibly professional and willing to help even after the sale! I would recommend my friends and family to purchase through them a to finish. He was incredibly professional and willing to help even after the sale! I would recommend my friends and family to purchase through them any day! More

I came in to check out a newly listed 2019 Dodge Challenger. I had a deal in place for a car on Carvana, but decided to check this vehicle out anyway, just in case it worked out better. Boy am I gla Challenger. I had a deal in place for a car on Carvana, but decided to check this vehicle out anyway, just in case it worked out better. Boy am I glad I did. Not only was the vehicle beautiful, but the service I got from Scott Ruby and Alberto in sales was fantastic! This was easily the best car buying experience I've ever had. More

Joe Weidenfeller has been a consummate professional. Truly a pleasure to work with him. I will shop here again! Truly a pleasure to work with him. I will shop here again! More

I was just in for a brake service on my 19 BMW and I worked with Tom as my service manager and Scott was my tech. Great guys! Very knowledgeable and experienced! I would strongly recommend BMW of Fort M worked with Tom as my service manager and Scott was my tech. Great guys! Very knowledgeable and experienced! I would strongly recommend BMW of Fort Myers service in a minute. More

I bought a used 2017 Nissan Titan from the used car lot and was promised that it had been inspected and fully-serviced. A week later on a trip with my kids I found out that the filter was dirty, it needed and was promised that it had been inspected and fully-serviced. A week later on a trip with my kids I found out that the filter was dirty, it needed an oil change, and the transmission fluid was low. I returned from my trip and haven’t made the first payment yet and the truck is at the Nissan dealership with electrical and transmission problems. Do not buy a used vehicle from this dealer! More