BMW of Fort Washington

Great first look experience We spent a day visiting different dealerships for an initial look into deciding what our new car should be. At West German BMW we sat down with Edward We spent a day visiting different dealerships for an initial look into deciding what our new car should be. At West German BMW we sat down with Edward and he guided us around the showroom floor, highlighting the BMW X1 because we liked it's size and practicality. He steered us in the right direction and helped compare differences in the models available, and which ones would best suit our needs. Edward was a super knowledgeable car guy and didn't give us the typical salesman push; much more helpful than a few google searches. We had a nice test drive and would definitely like to come back. More

Mike Prince We were very pleased with our encounter with Mike Prince. He was not pushy and exceeded our expectations. He worked with us to meet all of our needs a We were very pleased with our encounter with Mike Prince. He was not pushy and exceeded our expectations. He worked with us to meet all of our needs and made our purchase smooth and expeditious. More

great people, great price, great service This was my first time working with this dealership. The people were friendly, polite and very professional. I received an excellent place for my tr This was my first time working with this dealership. The people were friendly, polite and very professional. I received an excellent place for my trade in as well as for the vehicle which I purchased. Following the purchase, they have contacted me several times to make sure that everything was just fine. They offer valet service for any future maintenance or repairs. This was truly an exemplary experience. More

New lease Mike is one of the most dedicated and helpful sales person I have ever had the pleasure of dealing with. No amount of questions and concerns are to d Mike is one of the most dedicated and helpful sales person I have ever had the pleasure of dealing with. No amount of questions and concerns are to difficult or bothersome. Always helpful, courteous and answered all questions quickly. Great experience. Thanks More

Purchase of 2018 x1- Mike Prince (sales) Mike Prince is an exceptional and personable sales representative. Low keyed in our initial discussion as I was not sure I was ready to purchase. To Mike Prince is an exceptional and personable sales representative. Low keyed in our initial discussion as I was not sure I was ready to purchase. Took time to ask what I liked/wanted, made good suggestions. Did not rush me, very pleasant experience and very interactive with the trials. Definitely tuned into me as a customer. Turns out the final choice is wonderful, I love the car (Mike's suggestion) No second guessing on my part. Mike went out of his way to be helpful. Very personable and competent. Nice style for pricing negotiation. More

Purchase of 2018 530i xDrive Mike Prince (Sales) was exceptional. He was friendly, knowledgeable and no BS. Would highly recommend West German to other potential potential buyer Mike Prince (Sales) was exceptional. He was friendly, knowledgeable and no BS. Would highly recommend West German to other potential potential buyers of a new or certified BMW. More

Careless This dealership has damaged & or soiled my expensive luxury car nearly every time i’ve been in for service. Very careless when handling other people’s This dealership has damaged & or soiled my expensive luxury car nearly every time i’ve been in for service. Very careless when handling other people’s property. Would never have expected this based on the online reviews. Hmmm. More

An easy decision to purchase a used 5 series My introduction to West German BMW was online until Mike replied to my interest in a 5series. His help with a test drive sold me. My introduction to West German BMW was online until Mike replied to my interest in a 5series. His help with a test drive sold me. More

Purchase a Certified Pre-Owned 5 Series BMW I highly recommend West German BMW dealership to anyone looking to purchase a new or used BMW. Mike and the entire staff were very courteous, helpful I highly recommend West German BMW dealership to anyone looking to purchase a new or used BMW. Mike and the entire staff were very courteous, helpful, and did not give them impression that they were only interested in making a sale. More

Pleasant experience The dealership experience for purchasing a car was great. Our salesman Mike Prince went above and beyond to assist with purchase. Driving to pick us u The dealership experience for purchasing a car was great. Our salesman Mike Prince went above and beyond to assist with purchase. Driving to pick us up to purchase the car since we had no trade in. Everyone on the sales floor was friendly. More