BMW of Fort Washington

Edward Salloum was Awesome! I've purchased from Edward in the past and I went back to him for a reason - he's great! He's really very helpful going above and beyond to help get I've purchased from Edward in the past and I went back to him for a reason - he's great! He's really very helpful going above and beyond to help get me into the right car. He was very frank about some cars that I didn't end up going with, he did a great job about getting me into the right car for me. There were lots of things that Edward did both big and small that were extremely helpful with the transaction. He's a great guy to work with and I would definitely purchase a car from him again in the future. More

Franco D'Ambruoso was great. Franco D'Ambruoso was our Client Advisor. He was very knowledgeable and helpful throughout the entire sales process. He made our experience run smooth Franco D'Ambruoso was our Client Advisor. He was very knowledgeable and helpful throughout the entire sales process. He made our experience run smoothly. His pleasant and professional manner was comforting and made our experience stress free. After many leases with West German, once again we have been very satisfied. More

Very attentive and Easy to work with Mike Prince was very attentive to what we were we looking to acquire and did his due diligence to present us with several options that met our criteri Mike Prince was very attentive to what we were we looking to acquire and did his due diligence to present us with several options that met our criteria. Just finished a second purchase with Mike and it was easier than the first one. Mike is a professional. He clearly understood what we wanted and delivered on both purchases. More

Good car buying experience This was a very good car buying experience from start to finish. There was no pressure to “Buy right now or this deal is only good for today” tactics This was a very good car buying experience from start to finish. There was no pressure to “Buy right now or this deal is only good for today” tactics. Mike Prince was very knowledgeable, professional and easy to work with. More

Awesome sales rep So glad I came to this dealership.Francesco was so helpful. He listened to everything I wanted. Also very informative. He took the time to show us mul So glad I came to this dealership.Francesco was so helpful. He listened to everything I wanted. Also very informative. He took the time to show us multiple vehicles. This is our second vehicle we purchased from Germantown bmw because of Franco’s knowledge and personality. More

Phenomenal Car-Buying Experience I recently purchase a certified used 2016 535i xdrive BMW Gran Turismo from West German BMW and I had a phenomenal car-buying experience. I traveled I recently purchase a certified used 2016 535i xdrive BMW Gran Turismo from West German BMW and I had a phenomenal car-buying experience. I traveled from the local Washington, DC metropolitan area (more than two hours away) to buy my car and it was well worth it. The car was in immaculate condition and it looked even better in person. I was very impressed in terms of how well the car was kept, considering that it was a 2016 model. My car-buying experience was very simple and hassle-free/pressure-free. Mike Prince was attentive, responsive, knowledgeable, and extremely patient. He responded promptly to emails/voicemails prior to my visit to West German BMW. Additionally, Steve (the BMW Genius) was also extremely knowledgeable and patient. Both Mike and Steve took time to show me distinctive features about the car, without rushing. I would definitely purchase another car from West German BMW!!! More

Overall Fantastic Experience I was lucky to have the opportunity to work with Mike Prince - He was absolutely phenomenal. Extremely knowledgeable, caring, and informative. I would I was lucky to have the opportunity to work with Mike Prince - He was absolutely phenomenal. Extremely knowledgeable, caring, and informative. I would recommend Mike to anyone! He made my stressful car shopping experience the best it could’ve been. Outstanding customer service!! More

New Customer To BMW My husband had two BMW's in the past. I was coming off of a Mercedes lease, and wanted to look at an SUV, The X3 appealed to me. On my first visit, I My husband had two BMW's in the past. I was coming off of a Mercedes lease, and wanted to look at an SUV, The X3 appealed to me. On my first visit, I met Michael Prince. He was very knowledgeable, and not high pressured. I was very upfront with Michael about my quest to find the right vehicle for me. After that, I visited the dealership once again, and had one of BMW Genius' go over the vehicle vs a Mercedes GLC300. The X3 became my choice, and the non stressful deal was made. All of my questions were answered. Michael (Mike) made the experience painless. I would definitely recommend the dealership using Mike Prince. More

Happiness is a BMW Lease! I researched cars before arriving at West German BMW and knew I was impressed with the x5. Upon arrival, I saw the x3 and wanted to evaluate that as I researched cars before arriving at West German BMW and knew I was impressed with the x5. Upon arrival, I saw the x3 and wanted to evaluate that as well. I was introduced to Mike Prince who provided me with the best car shopping experience I've ever had! He was patient and explained everything to me thoroughly. We drove both the x3 and x5, settling on the x5 as a better fit and feel for me. I was having difficulty finding the exact car that had the options I most valued in the color I preferred despite searching other dealerships. When he offered to build the car to my specifications for a lease, I was thrilled. As a result, I have a car that fits my needs exactly and I love it! Within 10 days of delivery, I was taking it on a road trip. It performed beautifully and has been a total joy. I love driving it! I can say that it is the best car I’ve ever had and I wouldn’t hesitate to lease or purchase again. My experience with WG BMW was excellent and I would highly recommend them, especially Mike. He was professional, kind and endlessly accommodating and patient with me as I worked through my wants and needs, arriving on the perfect car. There was no sales pressure that you routinely encounter when looking for a vehicle. Don’t hesitate to go to WG BMW and ask for Mike. He’s an excellent sales professional and a lovely man! More

Excellent I contacted the sales team via the internet and email. They had the paperwork ready which made the experience painless. Just had to pay, and the vehic I contacted the sales team via the internet and email. They had the paperwork ready which made the experience painless. Just had to pay, and the vehicle was delivered. More