7 BMW Dealers near 19034near 19034

Devon BMW has lots of inventory new and used BMWs. - Mmocharnuk

Devon BMW has lots of inventory new and used BMWs. All the guys I have to deal with there were very friendly and knowledgeable. Kerry my salesman was great and would highly recommend him. Also the used sales car manager Matt I would highly recommend

Scott Gately at BMW of West Chester was fantastic to work - ralphied

Scott Gately at BMW of West Chester was fantastic to work with. I spent nearly three months trying to find the right vehicle, and Scott was incredibly patient throughout the entire process. He was honest, upfront, and candid—no pressure and no surprises. His big-picture perspective and realism made all the difference in helping me make the right decision. His entire team was first-rate and professional from start to finish. I also really appreciated the tech support getting me comfortable with all the electronics in the car. Great experience all around. Highly recommend Scott and the team at BMW of West Chester.

I am extremely disappointed with the customer service at - SK

I am extremely disappointed with the customer service at BMW of the Main Line. My family and I traveled approximately three hours one way from Germantown, MD to complete a confirmed lease for a 2025 BMW i5 xDrive40. Despite providing all requested documentation, including driver’s licenses, insurance, and a completed credit application, and receiving a written lease offer, the dealership refused to honor the agreement. While Sales Associate remained professional and apologetic, the General Manager was dismissive, unhelpful, and unprofessional, making no effort to resolve the issue. Because of this, we lost a full day of work, incurred fuel costs, purchased new insurance, and were ultimately denied the lease we had agreed to. This experience is completely inconsistent with the premium BMW brand, and I would caution future customers about potential poor service and lack of accountability at this dealership.

Wanted to take a moment to mention the experiences I've - ryan70105

Wanted to take a moment to mention the experiences I've had with my service advisor, Anthony. I purchased a BMW from a different dealership not affiliated with them at all. From the first visit, Anthony went out of his way to treat the situation almost as if I had purchased it there. There was never a moment of "this isn't our problem" or "we didn't sell you the car". Everything was professional and accommodating, above and beyond my expectation. You may be able to get work done cheaper with an independent shop, but you will have a hard time matching the experience here. If you have an issue that you can't quite figure out, highly recommend bringing it here. I've been here 4 times now, to the point where I feel as though most places would have gotten frustrated with the situation, but I was reassured all the way and felt welcomed. Keep up the great work! Will Def be back.

Either outright deceitful or incompetent, either way, I - mlee

Either outright deceitful or incompetent, either way, I would never do business with this dealer again. Here's the email I sent to Joseph Spallone (Business Development Executive at Thompson). To summarize, I was told a BMW extended warranty was NOT available on a 2021 BMW still in warranty and under mileage. However, they offered to sell me a 3rd Party Warranty (not the one that they even advertise - Southwest Re which has terrible reviews BTW, that costs over 2x the cost of the BMW Platinum Vehicle Service Contract... Fishy? What I didn't say in the email was that I called a Finance manager at Thompson (a very nice female) who even told me what I heard was "not right". 02/16/2024 - Visit with Mr Stump (0 followup) 02/23/2024 - Email to Mr Spallone (never heard back from supposed manager at Thompson) Email: "Hi Joseph, I went into your dealership with every intent of purchasing my leased 2021 X3M Competition, but received either misinformation or was flat out lied to about my extended warranty options… instead I was pointed to one of your 3rd party warranties which costs almost twice that of the BMW option. I was told the BMW factory warranty was not available on my vehicle, so I decided to do some homework. 3 other BMW dealers tell me otherwise, and all provided me quotes: * My local dealer Princeton BMW * Camarillo BMW which is heavily touted on the BMW forums for selling extended warranties * And your neighboring dealer in Fort Washington. I would like your perspective on the situation? Was your salesman and finance rep he talked to incorrect or was there some level of deception going on? I’ve dealt with some dealerships in the past that are less than truthful or flat out dishonest. I would hope that Thompson BMW isn’t one of those." Reply: Understand about the situation. I will pass over to the at manager at Thompson BMW. To summarize: - Poor communications - Questionable sales practices - Dealer gave up an easy sale (I went in ready to pay and instead left as a pissed off, lost customer). I did visit the a fore mentioned dealership in Ft Washington and walked out in 3 hours with a X3 M Competition. Quick and easy. If you go there, see Nick. Pleasure to work with.

I bought my car there, but would not buy another one. ... - InstantCarma

I bought my car there, but would not buy another one. The service department has, shall we say, a credibility problem. On 3 different occasions I called to obtain quotes for service work and parts. Each time they quoted me one price, but then tried to charge me a higher price once the work was completed -- even when I had the original quotation from them in writing. Then, they gave me attitude when I actually expected them to honor the prices that they had quoted to me in the first place. BMWs are great cars, but I would never again buy one that was not within BMW's full-maintenance included, bumper-to-bumper warranty period unless I knew a very good non-BMW german car mechanic.