BMW of Fort Washington

Tom Conboy I just wanted to say that Tom Conboy has well exceeded my expectations as a car salesman. My family has purchased over 10 cars from WG since the earl I just wanted to say that Tom Conboy has well exceeded my expectations as a car salesman. My family has purchased over 10 cars from WG since the early 70's and Tom provided great options and followed through with everything he said he would do.......Tom is a great asset to WG. More

Best Dealership In The Area I was very impressed with Craig's attention to detail as well as with his responsiveness. He worked hard to earn my trust. I searched at least a dozen I was very impressed with Craig's attention to detail as well as with his responsiveness. He worked hard to earn my trust. I searched at least a dozen dealerships and I can tell you that Craig was honest and up front about everything. As a bonus he spent time explaining the features of the car in great detail. West German BMW will be the first place I will consider when I'm ready to buy my next car. More

Outstanding customer service My husband and I have been customers at West German for over 30 years, and one major reason is the outstanding customer service. Everyone is polite, e My husband and I have been customers at West German for over 30 years, and one major reason is the outstanding customer service. Everyone is polite, efficient and well trained in their jobs. Problems are quickly and satisfactorily resolved. What I think speaks to their level of service is that our son recently bought a BMW and he takes it to West German for service. More

A Great Experience I had previously purchased my 135i from WG BMW and just took it in for an inspection and service. I was pleasantly surprised when I got a call from m I had previously purchased my 135i from WG BMW and just took it in for an inspection and service. I was pleasantly surprised when I got a call from my service advisor JimmyGarito telling me that I had two tires which needed replacement (one with a bubble in the sidewall and the other several staples/screws with a slow leak). He informed me that he checked the vin number and that my car was still covered by the supplemental wheel/tire insurance and that these would be covered. He also applied a discounted state inspection rate because I am a senior and a $50 credit to some programming changes to correct an issue with the idle. Jimmy really impressed me as an advocate for ME!. Not what you usually expect from a dealership!! The work done by the dealership maintenance area is always top notch and never has required a follow up visit. They know their cars and are even looking out for their clients! What a nice surprise!! Barry More

First Car I wanted to buy a BMW as my first car and after a lot of research I found a good 528i xdrive in your showroom. Though initially i felt the offering pr I wanted to buy a BMW as my first car and after a lot of research I found a good 528i xdrive in your showroom. Though initially i felt the offering price of the car is little expensive than compared to other showrooms but completely blown away after looking at it live. Especially I should thank Edward Solloum. The way he explained me about the car and its features in detail made me love this car even more. I can see the passion in him for this brand which is more essential for a sales person to answer every little question of a customer. He made me felt worth every penny which I spent on buying BMW. Highly recommended. Great Job !! More

Great Experience with Franco D'Ambruoso In the past, purchasing a new vehicle was not something I looked forward to. I always drove large SUV’s and was not looking to downsize, I looked at In the past, purchasing a new vehicle was not something I looked forward to. I always drove large SUV’s and was not looking to downsize, I looked at other brands including Range Rover and nothing really impressed me. This is my first BMW (X5) and I was pleasantly surprised by the overall buying experience. My husband and I visited West German just to look and had anticipated visiting several dealerships before making a decision to buy a BMW. After talking to Franco (our salesperson) and taking a new X5 for a test drive, we never went anywhere else. Franco was awesome to work with, he was patient, not pushy at all and I would highly recommend him when looking for a new BMW. He was knowledgeable, honest and trustworthy. He answered all our questions and did everything he could to make sure we were comfortable ordering the new car. This is not what I expected from a salesperson. I will definitely be back for my next vehicle. More

This is my first BMW purchase!!! This Was my first BMW purchase! My salesman was Edward Shalloum. His knowledge of the BMW product really shows by his enthusiasm and desire to educat This Was my first BMW purchase! My salesman was Edward Shalloum. His knowledge of the BMW product really shows by his enthusiasm and desire to educate his customers and get them into the right car ! He made the entire process enjoyable from start to finish! I think I wilL be a BMW owner for life! More

"Great overall experience" My salesman was Francesco D'ambruso who made my purchase an enjoyable experience. Having dealt with many unscrupulous salemen during the search for my My salesman was Francesco D'ambruso who made my purchase an enjoyable experience. Having dealt with many unscrupulous salemen during the search for my car, It was very refreshing to actually deal with a person who was honest, knowledgeable and professional. Francesco was always available to answer any questions I had and even picked me up at the train station on the day of delivery as I traveled from out of state. I must also mention Nevin Horst and Kelly who were great ambassadors for the dealership. More

Very nice people to do business with! This is my 3rd BMW from West German. The first 2 were purchased, beginning with my 1993 525i back in 1993. Wow it's hard to believe that I have dealt This is my 3rd BMW from West German. The first 2 were purchased, beginning with my 1993 525i back in 1993. Wow it's hard to believe that I have dealt with this same dealership for 2 years short of a quarter of a Century. But apparently they must be doing something right to have earned my trust for all of these years. So now we are at present day, and I decided to lease this time. What caught my eye was a gorgeous dark brown metallic 228i convertible, armed to the teeth with "electronics," on the floor of the service writers area. I went over to the new car showroom to inquire about this car and first met Craig Bunting. I found Craig's enthusiasm, knowledge of the vehicles, and professionalism quite endearing. If I had to sum up this recent experience in one word I believe that word would be "awesome". More