BMW of Fort Washington

I dropped my car off for inspection & was provided a loaner. Service wasn't able to finish my car in a day, so they called me to inform me & of course to hold onto the loaner. The loaner came in handy b loaner. Service wasn't able to finish my car in a day, so they called me to inform me & of course to hold onto the loaner. The loaner came in handy because I didn't have to wait around the dealership! More

I am a grandmother who bought a used BMW. Safety is extremely important to me. Not only am I concerned for the safety of my 4 and 5 year old grandsons, but I am also a bit of a nervous driver. I had ha extremely important to me. Not only am I concerned for the safety of my 4 and 5 year old grandsons, but I am also a bit of a nervous driver. I had had a bad car accident when I first got my license. West German BMW in Ft Washington went out of their way, in particular, Amie Graham, to help me hang on to this car. The dealership and Amie know how important it is to me to keep this car because of how safe I feel in it - and how important the lives of those I am transporting in it are! More

Franco is a great salesman. He listens, and works hard to find only what you're looking to buy. He follows up, he is courteous, knowledgeable, and an overall personable, easy, and enjoyable to work with. to find only what you're looking to buy. He follows up, he is courteous, knowledgeable, and an overall personable, easy, and enjoyable to work with. More

I had a great experience with Tina. Tina was knowledgeable and answered all my questions. I feel like I got a great deal. No pressure:)! knowledgeable and answered all my questions. I feel like I got a great deal. No pressure:)! More

Greg Urban was the best salesman that we have ever dealt with when purchasing a new vehicle. He was direct and honest and followed through completely. It was a pleasure picking up our new X3 and having Greg with when purchasing a new vehicle. He was direct and honest and followed through completely. It was a pleasure picking up our new X3 and having Greg explain all of its features. He did a terrific job. I would recommend him without reservation. More

She was very helpful & ensure that we were comfortable with this purchase. She coordinated the discussions with credit union regarding my previous vehicle, Ford Mustang. Her knowledge of the comfortable with this purchase. She coordinated the discussions with credit union regarding my previous vehicle, Ford Mustang. Her knowledge of the process and assertiveness was appreciated. She is a valuable asset to BMW. More

West german Bmw is a great. I just got a brand new 2013 Bmw 535 I and I am loving it. the sales associate Ed fallen was great in assisting me in my new vehicle. I will conyinue to drive nothing but Bmw f Bmw 535 I and I am loving it. the sales associate Ed fallen was great in assisting me in my new vehicle. I will conyinue to drive nothing but Bmw from west german . it really is the ultimate driving machine More

Best dealership I have ever worked with. The sales and service team actually treat you like you are the customer and important to them. I highly recommend them. service team actually treat you like you are the customer and important to them. I highly recommend them. More

I have been a happy West German customer for many years. I have been a happy West German customer for many years. Their service dept and service advisors are top notch; wonderful to deal with. Over the p I have been a happy West German customer for many years. Their service dept and service advisors are top notch; wonderful to deal with. Over the past few weeks, I've been shopping for a new car and have looked at several manufacturers. Having considered many different cars, I purchased a new BMW 328i last week from West German. My sales agent, Lloyd Lambert, was superb from start to finish. Extremely helpful, professional, low key, unintrusive. I believe that I was able to negotiate a very fair price without alot of games. All in all, a satisfying experience with Lloyd and West German BMW. More

I had a fantastic experience leasing my new BMW 328i convertible from West German BMW. I was just casually shopping for cars when I decided to stop into WG to check out the 3 Series. I was greeted by Ni convertible from West German BMW. I was just casually shopping for cars when I decided to stop into WG to check out the 3 Series. I was greeted by Nick, the Sales Manager, who introduced me to my sales associate Kate Crandley. At first I thought I would try out a 1 Series, so she pulled one around so that we could test drive it. I could tell right away that the car was too small for me, so I asked if should would mind putting it back and bringing a 3 Series around for us to try. I knew that I was being really annoying by asking, but Kate didn't seem to mind and was very nice about putting the 1 back and bringing out a 3. We took it on a fantastic test drive course, which included highway (309), open suburban roads, and more densely populated roads. As a result, I got the chance to try out the car in different conditions. Well, I fell in love with the 3 Series convertible, but assumed that the price would be higher than I wanted to spend with minimal discounting. Well, I was wrong. As Kate worked out the best deal they could give me, I put the identical model of the car into several websites that help to plot the best deals on cars. So I knew the number I would like to be at. Kate, right off the bat, offered me the best possible deal on the car. There was no haggling at all. I was shocked that it was so easy and was left with no choice but to let her give me the car of my dreams! I came back the next day to finish the deal and sign the paperwork, and they had the car fully detailed and waiting for me on the ramp. The paperwork was very easy and made even easier by the very friendly finance manager. Afterwards, I got the tour of my new car from Kate and from a new Sales Associate they were training, who was also super nice. All in all, the entire staff I've encountered thus far has been great. Kate has since called me to check in on the car, which I thought was a nice touch and even sent me a nice note on my birthday. West German really knows how customer service should work, and they continue to impress me. So to make a long story longer, I freaking love my car. I can't take it out anywhere without getting compliments on it, and I couldn't be happier with West German BMW. More