BMW of Fort Washington

ed fallon was a consumate and compassionate adviser as ed fallon was a consumate and compassionate adviser as opposed to a seller.He guided through all of the many features of a new to us BMW. Even though ed fallon was a consumate and compassionate adviser as opposed to a seller.He guided through all of the many features of a new to us BMW. Even though we live one block away from a different BMW dealer, it was and will be worth the time to drive to West German BMW for any future purchases. Ed followed up on phone calls and with our many questions. More

I justly gave a 5 rating for each of the criteria listed. My client advisor David Reedman showed exemplary skill in making sure I was informed and comfortable with every step of my car purchase. Everyone I h My client advisor David Reedman showed exemplary skill in making sure I was informed and comfortable with every step of my car purchase. Everyone I have interacted with at West German BMW was very professional and friendly. So yeah, 5's across the board More

I love my X5! Thanks to my sales consultant David Reedman, I was able to get a good car that I could afford, at a great price, that so far has been absolutely reliable and fun to drive! David was cou Reedman, I was able to get a good car that I could afford, at a great price, that so far has been absolutely reliable and fun to drive! David was courteous and very knowledgeable about the car. I found the whole purchasing experience very stress free, and, I very much appreciated David showing me how the features worked on the X5, and giving me the confidence to know that I am truly behind the wheel of the ultimate driving machine. Overall, I would highly recommend David Reedman and West German BMW! This car is so sweet that now my brother wants an X6! Oh-oh! See you soon West Germain!!!! regards, Joseph More

I brought my car in to have it inspected (2000 323ci convertible) Even though the car is 11 years old they treated me like I was driving an M6. I was surprised by the need for replacement of parts t convertible) Even though the car is 11 years old they treated me like I was driving an M6. I was surprised by the need for replacement of parts that another repair shop had installed only a year previously and when I went back to the previous shop, they told me no way they should have replaced those parts! they made me believe that they used only BMW parts. to make a long story short, West German BMW went out of their way to honor the 2 year parts warranty on the parts they replaced even though they really didn't have to. It turned out that the previous mechanic had lied to me and when I requested the invoices for the BMW parts, he sheepishly told me "they were aftermarket parts." They made me look like a fool because I was angry at West German BMW and during the process, I was kind of a jerk to them because I thought they did unnecessary repairs. West German BMW never lost their cool, they conducted their business with integrity and completely exposed the other mechanic shop I had used for what it was: a low budget shop that does shoddy work with sub standard parts. Even after I was rude, and in spite of the fact that they did nothing wrong, West German BMW knocked a significant amount off the repair bill. They won my business for as long as I live in the area! More

Greg Urban of West German made buying a new car a very pleasant experience. My car was ordered and arrived on time and was perfect. pleasant experience. My car was ordered and arrived on time and was perfect. More

I liked best about my experience with West German was their integrity. When I first contacted the dealership about the car I was looking for they told me it was on the lot and when I arrived it was. I do their integrity. When I first contacted the dealership about the car I was looking for they told me it was on the lot and when I arrived it was. I do not like when a salesperson tells you they have a car and when you get there it is not in stock. More

I have purchased four BMW's from West German. I have always given preference to family owned and operated businesses when making significant purchases. West German has never let me down! I strongly r always given preference to family owned and operated businesses when making significant purchases. West German has never let me down! I strongly recommend both their car sales and car service departments. More

I visited four BMW dealerships during my new car search. I was impressed with West German BWW in Fort Washington, PA, and in particular with my sales person, Dave Cochran. I got a fair price and was treated I was impressed with West German BWW in Fort Washington, PA, and in particular with my sales person, Dave Cochran. I got a fair price and was treated with respect throughout the process. I had Dave price my 535i a number of different ways in order to get the options I wanted but to keep the cost below a certain threshold. He was pleasant and helpful in every way. West German BMW is surely not the largest dealership in my area, but in my opinion it delivers the most personal and least stressful buying experience. Though it's a bit out of my way, I intend to return there for service. More

I like to go into a dealership fairly prepared in terms of knowing the features / functions / price that I want in a vehicle. The representative needs to be able to quickly answer my questions as well as of knowing the features / functions / price that I want in a vehicle. The representative needs to be able to quickly answer my questions as well as describe any nuances of the car that typically aren't called out on the website or in magazine articles. Greg Urban has a technical background, so we were able to get into details very quickly and I was able to use my time well. He had an excellent knowledge of the vehicle and answered all my questions well. Being local to the dealer, they were very willing to be price competitive in order to secure my service business. Greg did the legwork to find the model in the area that had my list of desired features. Finally, the close was simple and clean and he provided just the right amount of "training" before I drove off. I've had the car a couple weeks now and had to call with a couple of questions. They responded very quickly and I look forward to working with West German in the future. More

I must say that the whole purchasing experience was smooth and painless, but you always wonder how you are going to be treated after the purchase has been made. At WG, that wonder can be put to rest, smooth and painless, but you always wonder how you are going to be treated after the purchase has been made. At WG, that wonder can be put to rest, and I can thank my service advisor for making that happen. He's friendly, honest, and provides great advise for keeping my car running great. More