BMW of Fort Washington

Nico was excellent and very easy to work with, he explained every thing very thoroughly explained every thing very thoroughly More

Nico was fantastic to deal with and made the process stress free and convenient for us stress free and convenient for us More

He gave amazing advice on the cars we were buying he’s the best worker personally Thank you! the best worker personally Thank you! More

Nico was made the transition from Honda to BMW smooth. I learned a lot from him as a new car buyer. He showed me everything i needed to know about the car. Gave me financial advice. Good guy. I learned a lot from him as a new car buyer. He showed me everything i needed to know about the car. Gave me financial advice. Good guy. More

Nico was a pleasure to work with, he made the whole process very easy and smooth. process very easy and smooth. More

Nico was great, made the process easy and he was a pleasure to work with. pleasure to work with. More

Ashley Scott is professional, does not waste any time and is a pleasure to work with. Ashley has a thorough working knowledge of the X3 and the X5 mechanics, features, and drivetrains. Ashley also kn and is a pleasure to work with. Ashley has a thorough working knowledge of the X3 and the X5 mechanics, features, and drivetrains. Ashley also knows the electronics and the I9 system completely. She can readily explain the I9 features so the customer can easily understand its functions. Jeremy Golis, Sales Manager does not waste any time; is pleasant and effective, going to great lengths dealing directly with BMW by phone making certain my X3 was exactly as I wanted. Your impression of Ft. Washington BMW is Professional and begins as soon as you walk in the showroom. My buying experience could not have been more positive. More

I went looking to purchase my first car from a dealership, and Dan McCloy treated me with great respect. He explained everything to me with such kindness and made the experience as smooth as possi dealership, and Dan McCloy treated me with great respect. He explained everything to me with such kindness and made the experience as smooth as possible for me. More

Nico did a nice job working with me and my family to get into a new car. Happy with the experience into a new car. Happy with the experience More

A Stellar Experience: BMW of Fort Washington and the Unparalleled Anna Ostrovsky My recent car purchase at BMW of Fort Washington was nothing short of outstanding, and it was all thanks to the truly Unparalleled Anna Ostrovsky My recent car purchase at BMW of Fort Washington was nothing short of outstanding, and it was all thanks to the truly stellar performance of sales agent Anna Ostrovsky. Having never owned a BMW, I walked in curious about the M series. Anna's approach was immediately impressive: she expertly guided me, asking insightful questions and thoroughly explaining the models. She suggested a test drive in an M4 convertible, and I was genuinely shocked by its power, sound, and agility. Anna’s low-pressure, friendly, and helpful demeanor made the decision-making process genuinely enjoyable. She followed up promptly, providing detailed answers and service records, always ensuring my questions were thoroughly addressed. Her commitment to service was evident even when she didn't immediately know an answer; she'd find it and get back to me right away with in-depth information. Once I decided to buy, Anna made the entire transaction incredibly efficient and painless. The option to pay a significant portion online with a credit card (without fees!) was a huge plus for points enthusiasts like me. When I arrived to pick up the car, it was a VIP experience: my new M4, adorned with a big red bow and a personalized "Congratulations" sign, was waiting. Inside, Anna had all the paperwork meticulously organized and highlighted, explaining everything clearly and efficiently. What truly set Anna apart was her personalized touch, like the handwritten thank you card with Deftones artwork—a band we'd discussed days prior during the test drive. This went beyond sales; it was next-level customer service. The entire finalization process, including finance, took a mere ONE HOUR, a truly remarkable feat compared to my past car-buying frustrations at other dealerships. I felt completely respected and that my time was highly valued. Even after the sale was finalized, Anna dedicated another 45 minutes to ensure my phone was connected, apps installed, and every feature of the iDrive system was explained and set up to perfection. She could have easily just sent me on my way, but her dedication to my complete satisfaction was unwavering. My friends, who are seasoned sports car collectors, were stunned by how quick and seamless my purchase was, noting that such personalized, post-sale attention is exceptionally rare. Anna Ostrovsky truly made my experience at BMW of Fort Washington impeccable. Everyone there was friendly, but Anna's commitment to personalized, efficient, and thoroughly enjoyable customer service has undoubtedly secured me as a repeat customer. I'm absolutely loving my new M4—it's a fantastic car! Thank you, Anna Ostrovsky and BMW of Fort Washington, for an A+++, five-star experience! More