BMW of Fort Wayne

Great experience! Having worked for a competitor for 6 years one of my clients wanted out of her current lease. I went in without my client explained the situation, worked out all the details then calle years one of my clients wanted out of her current lease. I went in without my client explained the situation, worked out all the details then called my client and explained that they had the new BMW she wanted with more options that she intended to get and in the price range she intended to be in! 2 hours later she drove away in her new BMW series. I would like to thank Mick the General Manager, Hal, an exceptional BMW Consultant, to Mr Tomkinson for taking time to talk to me and for a fantastic experience. Jim Hackett More

I found Mick and Greg to be very patient in listening to what our needs were. At no time did I get the impression that we was just another sale pending. Mick worked and explained all of the numbers to us what our needs were. At no time did I get the impression that we was just another sale pending. Mick worked and explained all of the numbers to us and even showed us where the price we were paying for the vehicles ranked among other dealerships throughout the country. My trade in price was excellent and the price we paid for both of the vehicles we purchased was among the top three in the country. We also received a free lifetime power train warranty for as long as we own the vehicles. Minimal worries about future repairs from here on out. Our experience was an A+ and we have no reason to ever consider shopping for a vehicle anywhere else. Great Job! More

I have always wanted a BMW because it's reputation stands above the rest. I was given a very fair offer for my trade-in and bought a used 2004 X5 from Tomkinson BMW and had a great buying experience. Sounds above the rest. I was given a very fair offer for my trade-in and bought a used 2004 X5 from Tomkinson BMW and had a great buying experience. Sounds crazy doesn't it. Mick and Don were very easy to work with - courteous and professional and not pushy at all. They took as much time as I needed to understand how everything worked. I am very picky about the history and maintenance of used vehicles. The service manager Scott was the best. Not only did he do a complete inspection prior to my purchase, he gave me a thorough understanding of how they service all their vehicles prior to selling. He even actually showed me the history of the maintenance of my X5. I have since taken my other vehicle in for servicing (non BMW) and Scott and his team found the problem and fixed it in very short order and at a fair price. I trust their judgement on repairs and have finally found a dealership service department that I don't have to worry about getting screwed! Who hasn't been there! I would highly recommend Tomkinson for your next vehicle purchase or service repair. You won't be disappointed! More

I had another great experience with Tomkinson. I was turning in a lease and decided to buy a new BMW. I thought they went above and beyond in showing me all of my options without the typical sales press turning in a lease and decided to buy a new BMW. I thought they went above and beyond in showing me all of my options without the typical sales pressure you find at other dealers. More importantly, their patience and expertise resulted in a very pleased customer that now drives the best car I have ever owned/leased. I would highly recommend this dealer to anyone looking to buy a car and seeking a great buying experience. Also, post purchase they have continued to be over accommodating on follow up questions and service, I really feel a part of the family! More

I have always been extremely satified with the treatment I recieve when I visit the dealership for my service needs. My most recent visit was a spur of the moment need to have my wipers replaced during a ra I recieve when I visit the dealership for my service needs. My most recent visit was a spur of the moment need to have my wipers replaced during a rain storm. Doug Bontrager was very accomodating in handling my repair. He replaced my wipers while I waited without an appointment. They were very busy but he made me feel like I was the only one there. This type of service is rare in this day and age and I want as many people as possible to know that I have always been treated this way whe I'm there. More

I purchased a BMW from this dealer and I have to say this is by far the best service and experience I could magine, and I have dealt with a lot of dealerships. They sent me some videos of the car that s this is by far the best service and experience I could magine, and I have dealt with a lot of dealerships. They sent me some videos of the car that showed the vehicle condition, features, and even a nice explaination on how to use the features of the car. All these were very helpful in making a decision on purchasing the vehicle. While I could have purchased a similiar vehicle for slightly less money at another dealer, the team of Mick and Hal at Tomkinson really went out of their way to provide "white glove" service. Thanks for taking this great experience. I want to share my appreciation regarding this experience and service to everyone, and highly recommend the team at Tomkinson BMW. Thanks again to the Mick and Hal, I really appreciate all their help! More

Well at least they are friendly when they try to screw you. Over charge from 50-200% over BMW ETK prices. One of the jobs I got an estimate on they wanted to charge three hours labor. I brought to thei you. Over charge from 50-200% over BMW ETK prices. One of the jobs I got an estimate on they wanted to charge three hours labor. I brought to their attention that BMW lists the job at 5 FRU (flat rate units) and they said, "Yes, that's right - 5 hours. We are giving you a break." A break? Folks, an FRU is 10 minutes! 10MINUTES! Stear clear of these yahoos, cheats, crooks and swindlers. More